topic Playlists not loading on NowTV in Other (Podcasts, Partners, etc.)

Playlists not loading on NowTV

AndrewDLarkin57 — Tue, 21 Mar 2017 18:29:20 GMT

Noticed today (21/03/17) that my playlists are not loading onto the NowTV Spotify app. Never happened before. There is not even a Playlist section just Search, What's New, Top Tracks, Accounts. I reloaded the app and also logged out and in again (I use login via Facebook option) Playlists are fine on my laptop app and Amazon fire app. Please help. Andrew

Re: Playlists not loading on NowTV

Sheywood — Wed, 22 Mar 2017 18:58:53 GMT

Same here

Re: Playlists not loading on NowTV

KatesHere — Thu, 23 Mar 2017 11:57:41 GMT

Hey there @AndrewDLarkin57 and @Sheywood, welcome both to the community!

This seems to be a current issue that Spotify is aware of. Please add your feedback in this thread as well as keep an eye there for any updates 🙂

Hope this helps!

Re: Playlists not loading on NowTV

benfoot — Fri, 24 Mar 2017 17:06:11 GMT

Having the exact same problem with now tv spotify app

Re: Playlists not loading on NowTV

Gemini05 — Fri, 24 Mar 2017 20:05:01 GMT

Yes, same here...went to load my playlists today 24 March and the playlist options had been removed....not happy about this at all and it needs to be resolved asap.

Re: Playlists not loading on NowTV

Sheywood — Sun, 26 Mar 2017 14:22:29 GMT

Still not working, it was after the roku update on the 26th march

Re: Playlists not loading on NowTV

Sheywood — Sun, 26 Mar 2017 14:22:40 GMT

16th

Re: Playlists not loading on NowTV

MattJn15 — Thu, 06 Apr 2017 13:41:58 GMT

Same for me... anyone found a fix?

Re: Playlists not loading on NowTV

xitsa_ellax — Fri, 07 Apr 2017 07:47:34 GMT

Having the same issue right now and I am so frustrated 😕 if anybody finds a fix please let everyone know asap x

Re: Playlists not loading on NowTV

CherryB — Sat, 08 Apr 2017 23:59:38 GMT

Ah, I'm having the same problem too..glad I found this thread as I thought I was doing something wrong. Hopefully just a glitch that will be solved soon.

Re: Playlists not loading on NowTV

glcohen — Wed, 12 Apr 2017 19:11:20 GMT

The same thing has happened on my Roku 3 and Black NowTV box. There is no way to get to the Playlist menus. On a Windows 10 PC Spotify still works correctly. Removing and reinstalling Spotify has not helped.

Re: Playlists not loading on NowTV

CENTRECIRCUIT — Fri, 14 Apr 2017 15:00:16 GMT

I have same problem today. Changed my password 5 times but not getting playlist on nowtv and it says my account is used

Re: Playlists not loading on NowTV

AndrewDLarkin57 — Fri, 14 Apr 2017 15:07:17 GMT

I wouldn't hold your breath that this will be resolved. Seems to be the result of a software upgrade last month and so far no sign that Spotify are remotely interested in addressing the problem. I have resorted to streaming my playlists to my TV soundbar directly from a laptop using bluetooth.

Re: Playlists not loading on NowTV

alanburge99 — Sun, 16 Apr 2017 10:47:00 GMT

its a real pain....needs to get fixed soon

Re: Playlists not loading on NowTV

Chloe39 — Sat, 06 May 2017 13:58:02 GMT

Also having the same problem! So annoying

Re: Playlists not loading on NowTV

Abzi229 — Sat, 13 May 2017 08:16:36 GMT

Same problem here, for about 2 months now. So annoying!

Re: Playlists not loading on NowTV

AndrewDLarkin57 — Sat, 13 May 2017 08:23:06 GMT

I have now given up with my NowTV box for Spotify and moved to a Amazon Fire TV stick instead.

Re: Playlists not loading on NowTV

gothica1951 — Sat, 03 Jun 2017 15:50:50 GMT

Same here I'm Spotify Premium paying £9.99 per month,,, this is NOT good enough, please sort it whoever's fault it is, Spotify or Now tv. Ya gonna loose a lot of Premium payers otherwise!!!!

Re: Playlists not loading on NowTV

Coke2371 — Sun, 11 Jun 2017 11:58:36 GMT

Got same issue only took out premium so could run it through now tv box so waste of money

Re: Playlists not loading on NowTV

CherryB — Sun, 11 Jun 2017 13:10:44 GMT

I have the same problem loading it on my tv..immensely frustrating, and I refuse to pay premium membership cost for what amounts to the free service. I paid for premium so I could play it via my NowTV box but it's not happening. Cancelled for now.