topic Re: Spotify Playlists to Roku in Other (Podcasts, Partners, etc.)

Spotify Playlists to Roku

dnjdobson — Sun, 15 Jan 2017 19:49:44 GMT

I spoke with Roku first to insure it was working correctly as I am not able to download my playlists onto my Roku for streaming to my TV. Roku is fine so they suggested it is a glitch with Spotify and to contact you about solving the problem. I have seen numerous complaints about this on Google so I know it is not isolated.

Re: Spotify Playlists to Roku

captbilly53 — Mon, 16 Jan 2017 22:16:59 GMT

I too have been having problems with my playlists not loading or "loading" forever. There have also been problems with Spotify freezing (especially at the end of a song). Search works fine most of the time but can be very slow. While the problem may be with the Spotify software I think that part of the problem is with Roku. It has taken to freezing and resetting itself, especially when watching movies (such as Netflix). While I think the dancing "ROKU" is sort of cute, I have seen t more that enough. Spotify on my computer (which comes off of the same router as Roku) works just fine except for slowing to a crawl at times (which might be my ISP overselling their bandwidth). I hope that Spotify (and Roku, if necessary) can come up with a solution since I am not willing to keep on paying premium prices for something that doesn't work.

Re: Spotify Playlists to Roku

pants2 — Wed, 18 Jan 2017 17:49:27 GMT

Same issue. Spotify, please update this app! Its functionality was severely limited to begin with, and I had begun to make a lot of playlists to make it easier to find my music on the Roku app. Now you've taken those away too!

Re: Spotify Playlists to Roku

Sentia — Fri, 20 Jan 2017 00:41:19 GMT

I've been having the same problem- either the playlists tab is forever loading or it shows up with only the favorites list in it. I've tried rebooting the Roku, the wifi, and the app with no success. I don't know what else to do...

Re: Spotify Playlists to Roku

dnjdobson — Fri, 20 Jan 2017 00:53:25 GMT

I don't think Spotify gives a **bleep** about this. It has been going on too long with no positive progress.

Re: Spotify Playlists to Roku

user-removed — Fri, 20 Jan 2017 02:57:07 GMT

Yep. Mine started doing it too.

Re: Spotify Playlists to Roku

captbilly53 — Fri, 20 Jan 2017 23:56:58 GMT

Maybe posting about the problem got some results. I turned the TV on today and went to Spotify via my Roku, and lo and behold ALL of my playlists loaded (except for "Discover Weekly" which hasn't loaded for quite some time). Granted, it took 10 minutes or so for all of the playlists to completely load (not just show the title) but this is the first time that any more than 10% of my playlists have loaded in quite a long time. This was at noon and I haven't tried Spotify again since I came home from work but we will see......

Re: Spotify Playlists to Roku

dnjdobson — Sat, 21 Jan 2017 15:31:25 GMT

Apparently it did as when I turned mine on this morning: voila!!!!!!!!!!!
FINALLY!!!!!!!!!

Re: Spotify Playlists to Roku

iceman2 — Wed, 01 Mar 2017 21:49:39 GMT

My issue started months ago. At first I could not add any more songs to my playlist. Next, all my playlist were gone. Then I uninstalled spotify from roku and followed the spotify customer service persons advice and unplugged my roku for 10 sec and reinstalled spotify. Same issue present. So frustrated now I guess I'll have to give up on spotify. Funny it works on my phone and pc. I think roku should press spotify to fix this or many customers like myself will be leaving.

Re: Spotify Playlists to Roku

dnjdobson — Thu, 02 Mar 2017 14:11:52 GMT

Call Roku and they will tell you how to fix

Re: Spotify Playlists to Roku

dnjdobson — Thu, 02 Mar 2017 14:11:53 GMT

Call Roku and they will tell you how to fix

Re: Spotify Playlists to Roku

durandm — Thu, 02 Mar 2017 14:41:30 GMT

Roku support just told me it's a Spotify problem.

Re: Spotify Playlists to Roku

iceman2 — Thu, 02 Mar 2017 17:13:39 GMT

I was told the same thing, it's a Spotify issue, not Roku. But we already
know that.

Re: Spotify Playlists to Roku

dnjdobson — Thu, 02 Mar 2017 18:15:40 GMT

YEP. Mine is working fine now

Re: Spotify Playlists to Roku

NicCamp14 — Tue, 21 Mar 2017 14:28:55 GMT

Well this is absolute BS! Has anyone found any kind of solution to this issue. As of last night, my playlists do not show up on my Roku Tv spotify account anymore. I have not had any issues before this.

Re: Spotify Playlists to Roku

dinoyn5 — Tue, 21 Mar 2017 15:37:58 GMT

Count me in with that problem. Gonna give it a few days then cancel my account. The Roku is my main device for listening.

Re: Spotify Playlists to Roku

NicCamp14 — Tue, 21 Mar 2017 15:46:35 GMT

Yeah it's super frustrating

Re: Spotify Playlists to Roku

ryften — Tue, 21 Mar 2017 16:20:36 GMT

Same issue here, as of last night. All of our playlists, on both my account & my wife's, no longer appear in the Roku app. They're fine everywhere else.

Re: Spotify Playlists to Roku

NicCamp14 — Tue, 21 Mar 2017 16:27:35 GMT

Yeah literally so angry...And according to all these other posts it doesn't
seem like it's going to be resolved. ...

Re: Spotify Playlists to Roku

ryften — Tue, 21 Mar 2017 16:31:29 GMT

UPDATE: Did a little digging. Appears that Spotify is at least looking into it, so fingers crossed:

https://community.spotify.com/t5/Ongoing-Issues/Playlists-not-showing-on-Roku/idi-p/1599998