topic Re: Issue with Spotify on Roku -- Stuck in Spotify Screensaver in Other (Podcasts, Partners, etc.)

Issue with Spotify on Roku -- Stuck in Spotify Screensaver

eisenhedge — Sat, 22 Dec 2012 20:31:04 GMT

I just installed the new Spotify Channel on my Roku 2. Everything started out fine -- installed properly and initially played ok. Then the Spotify channel went into a screensaver mode (not the RoKu screensaver; this is particular to the Spotify channel). Now, i can't get out of the screensaver mode. I have tried pressing every button on the controller; I have exited the channel and reentered; i have rebooted the Roku box; i have uninstalled and reinstalled the Spotify channel. Everything has failed. When I go back into the channel, the screensaver mode starts, with no sound or ability to do anything. Anyone else having this problem? Any fixes?

Re: Issue with Spotify on Roku -- Stuck in Spotify Screensaver

dubv — Sun, 23 Dec 2012 02:05:14 GMT

Same problem here. I have Spotify premium and a Roku 2. I can't even login because I can't exit the screensaver.

Re: Issue with Spotify on Roku -- Stuck in Spotify Screensaver

IanMaffett — Mon, 24 Dec 2012 16:47:58 GMT

Try enabling your Roku screensaver in the general Roku settings.

Re: Issue with Spotify on Roku -- Stuck in Spotify Screensaver

eisenhedge — Mon, 24 Dec 2012 16:59:50 GMT

IanMaffet. Thanks!! That did it. Much appreciated.

Re: Issue with Spotify on Roku -- Stuck in Spotify Screensaver

donriess — Tue, 25 Dec 2012 18:01:41 GMT

That did it for me also...but I don't want my screensaver activated. Will this be fixed later on? I'm not sure why an app should have an affect to control my Roku settings contrary to what I want it set to...Spotify shouldn't be forcing me to use a screensaver if I don't want it set...should it?

Re: Issue with Spotify on Roku -- Stuck in Spotify Screensaver

bhunterjr — Wed, 26 Dec 2012 02:01:14 GMT

Thanks, that worked!

Re: Issue with Spotify on Roku -- Stuck in Spotify Screensaver

belltown — Fri, 28 Dec 2012 07:07:38 GMT

Same problem here.

There appears to be a bug with the Roku implementation of Spotify The channel will only work if the Roku screensaver is enabled.

Re: Issue with Spotify on Roku -- Stuck in Spotify Screensaver

user-removed — Sun, 06 Jan 2013 22:17:36 GMT

Thank you guys for finding a temporary solution. I was getting so frustrated, thought I was the only one with this problem. I agree, though, I don't want my Roku screensaver enabled. Can someone please come up with a permanent fix for this?

Re: Issue with Spotify on Roku -- Stuck in Spotify Screensaver

gburris43402 — Wed, 13 Feb 2013 02:04:30 GMT

I installed Spotify today on my Roku2, after starting a premium account trial. Not knowing that there was any conflict between custom screen savers and the Spotify channel, I was making some unrelated adjustments to the Roku settings when all hell broke loose. Signal to screen began to blink out for a second or so every minute or two. Then the drop outs became far more frequent, eventually killing all video and audio from Roku. I went through a long routine of resets and reboots with no improvement. Finally, after uninstalling Spotify, I changed HDMI cables and it seems fine now. Maybe the cable, which had worked fine for a year or more, chose today to fail (how I don't know), but that would quite a coincidence, seems to me. Is it possible that the Spotify channel introduces a change to the firmware that creates a malfunction in the HDMI port, trashing a cable? I love Spotify, but I'm not about to try this again until I've heard of an update to the channel. And, before the trouble started, I did notice that there is no inherent way to "visually mute" Spotify. There should definitely be a means to activate a screen saver of choice at the Spotify screen, whether it is their saver or not.

Re: Issue with Spotify on Roku -- Stuck in Spotify Screensaver

Ngoebel46 — Sat, 21 May 2016 00:19:41 GMT

Setting up rocky and everything was fine til I upgraded to Spotify premium to add. Now my rocky is stuck in screensaver mode and I can't get out!!!! Tried rebooting and it didn't work. Now I can't use my Riki at all!!!!

Re: Issue with Spotify on Roku -- Stuck in Spotify Screensaver

Ngoebel46 — Sat, 21 May 2016 01:11:54 GMT

Ii can't get my roku to come off of the Spotify screensaver!!! Help