topic Re: wd tv premium in Other (Podcasts, Partners, etc.)

wd tv premium

gabormonostori — Sat, 01 Jul 2017 13:55:13 GMT

Hi,

I have been using Spotify with Premium subscription for years now. WD TV Live is one of the devices I have been using recently but today it refused to log me in saying "Spotify Premium is required for this device. Please purchase a Premium subscription..."

I have an active Premium subscription.

I deleted all the devices from offline list but my mobile (although I know WD TV is not a kind of it).

What could be the problem??!

Annoying. Very!

Thanks in advance!

Re: wd tv premium

alte88 — Sun, 02 Jul 2017 08:26:04 GMT

I have exactly the same message on my WD TV Live since a week or so

Re: wd tv premium

tom-soy — Mon, 03 Jul 2017 09:13:11 GMT

Same thing 😞

I've contacted the support but no clear answer...

Re: wd tv premium

alte88 — Tue, 04 Jul 2017 05:57:28 GMT

Ah, it appears that Spotify does not support the WD TV Live anymore. Just read an e-mail sent May 10th:

(translated from Dutch, so your mail may be different)

"We want to let you know that the Spotify-app soon will be removed from your Western Digital TV.

But don't worry, there are other ways to stream Spotify via your TV - and other devices: From the Spotify-app on your mobile phone, tablet or laptop"

Re: wd tv premium

Gszabo — Tue, 04 Jul 2017 10:46:02 GMT

Great... An other great thing is deleted from WD TV... it seems to be slowly a normal, but nowadays useless mediaplayer... 😕 What a pity... 😞

Re: wd tv premium

gabormonostori — Wed, 05 Jul 2017 11:23:48 GMT

If they added Spotify Connect instead would be welcome!

Anyway does Connect need any special hardware??

Re: wd tv premium

Hans_Vermeeren — Thu, 13 Jul 2017 12:26:17 GMT

Exactly the same problem over here. Spent a lot of time in solving the problem, without succes, befire I noticed this news. Bad communication by Western Digital. Too bad Spotify disappeared from this device. Makes the WD TV Live only useful for Netfix. Too sad.

Re: wd tv premium

gabormonostori — Thu, 13 Jul 2017 16:59:49 GMT

problem seems to be told but not really SOLVED...

https://support.wdc.com/knowledgebase/answer.aspx?ID=19486