topic Re: Web Player Won't Log In. WTH? in Other (Podcasts, Partners, etc.)

Web Player Won't Log In. WTH?

83seasons — Mon, 21 Jul 2014 14:54:50 GMT

I can't login to the web player on my pc, but I can login on my Andriod phone. Anybody else having issues?

-83

Re: Web Player Won't Log In. WTH?

user-removed — Mon, 21 Jul 2014 15:14:35 GMT

I'm having the same issues. I have tried logging in with Facebook and it just doesn't allow it to go further and I tried resetting my password but it doesn't allow me to log in after resetting my password either.

Re: Web Player Won't Log In. WTH?

mtlevine — Mon, 21 Jul 2014 15:01:13 GMT

I am getting the same error

Re: Web Player Won't Log In. WTH?

pdr — Mon, 21 Jul 2014 15:09:34 GMT

Looks like login is dead everywhere except on devices where you have music available in offline mode. I can't login on the desktop at all.

Re: Web Player Won't Log In. WTH?

user-removed — Mon, 21 Jul 2014 15:09:37 GMT

My mobile app just shows "connecting..." on the bottom of the app as well.

Re: Web Player Won't Log In. WTH?

vtmemo — Mon, 21 Jul 2014 15:09:55 GMT

Problem persists even after resetting my password.

Login still fine via mobile, web player refuses to log in. Alternates between "Incorrect Password" errors and "Authentication Failed" errors until it reaches max attempts.

Re: Web Player Won't Log In. WTH?

user-removed — Mon, 21 Jul 2014 15:13:02 GMT

i have the same problem

spotify please fix this! im premium and they had a lot of problems lately

Re: Web Player Won't Log In. WTH?

jlcasto — Mon, 21 Jul 2014 15:15:56 GMT

They're working on it:

https://community.spotify.com/t5/Help-Web-Player/Web-Player-will-not-let-me-Sign-In/m-p/862787#M7088

Re: Web Player Won't Log In. WTH?

user-removed — Mon, 21 Jul 2014 15:31:27 GMT

I'm in via web player. It's back up.

Re: Web Player Won't Log In. WTH?

meahtenoha — Tue, 22 Jul 2014 07:18:52 GMT

Hey again everyone! Anyone still having trouble with this?

You should now be able to log in without any issues.

Re: Web Player Won't Log In. WTH?

Switchplane — Fri, 03 Oct 2014 10:43:13 GMT

I am unable to login at https://play.spotify.com/browse. I'm attempting to login with the Spotify login rather than the Facebook or Google+ login methods. I know my details are correct as I'm able to view my account.

Re: Web Player Won't Log In. WTH?

theoe03 — Mon, 20 Apr 2015 17:50:47 GMT

When I log on on my android tablet works fine. when i log in to web player it says authentication failed

Re: Web Player Won't Log In. WTH?

coop21 — Wed, 29 Jun 2016 18:42:36 GMT

I am having this problem also. App hangs on log in on Win 10 PC using Google Chrome. I see all kinds of work around suggestions posted throughout the forum, but is there an official Spotify approved/recomended fix ? If so appreciate if someone can point me to it. If not, Spotify folks, get on this fast... it's a fundamental issue !

Re: Web Player Won't Log In. WTH?

jackiecason — Mon, 25 Jul 2016 20:17:50 GMT

I am still having trouble. Cannot log in to the web player with the same username and password I use to log into my account

Re: Web Player Won't Log In. WTH?

martinpetron — Mon, 05 Sep 2016 14:09:45 GMT

Hi.two years later im still having this trouble.

Could you help us?

Thanks!

https://play.spotify.com/

Authentication failed. Please try again

Re: Web Player Won't Log In. WTH?

CookieXD — Sun, 02 Oct 2016 16:49:50 GMT

I still have this problem...

Re: Web Player Won't Log In. WTH?

Danhath — Wed, 26 Jul 2017 17:48:33 GMT

I'm still having trouble, now it says my account never existed, meanwhile I log into the same account with my ios device.

Re: Web Player Won't Log In. WTH?

YoongiOppa — Thu, 30 Nov 2017 18:54:48 GMT

It doesn't work

Re: Web Player Won't Log In. WTH?

rekle — Thu, 30 Nov 2017 19:10:07 GMT

Anytime a spam attack take place they are kicking us out from our accounts and can't login says the password or the username is incorrect.... this is totally unacceptable.