topic Re: Web Player no longer works on Edge in Other (Podcasts, Partners, etc.)

Web Player no longer works on Edge

KayakNick — Sat, 28 Jan 2017 17:24:28 GMT

Have been using Web Player for over a year on Edge. For last 2 days, it no longer works. It loads the page, flashes, reloads with all the dashboard graphics and then goes away and displays "This page is having a problem loading". On same PC and user account works fine in IE...but I don't want to run IE and Edge.

Re: Web Player no longer works on Edge

Sheugel — Sat, 28 Jan 2017 18:02:07 GMT

Indeed, I've tested and the same happens for me...

Re: Web Player no longer works on Edge

klacabe — Tue, 31 Jan 2017 04:31:15 GMT

Me too. Any fix found?

Re: Web Player no longer works on Edge

muzikhal — Wed, 08 Feb 2017 16:39:09 GMT

Hi,

It affects me as well. I'm curious that there's not any more complains about this...

Re: Web Player no longer works on Edge

lena_cgn — Wed, 08 Feb 2017 17:46:47 GMT

Same with me! Still no fix for this problem?

Re: Web Player no longer works on Edge

KayakNick — Wed, 08 Feb 2017 18:32:10 GMT

I've heard nothing. I'm using the Win10 app as a workaround.

Re: Web Player no longer works on Edge

muzikhal — Wed, 08 Feb 2017 18:51:39 GMT

How does the community works, is any Spotify employee looking at issues that are posted here?

Is it better to just submit a bug somewhere on the Spotify website? I haven't found any place to report an issue other than here.

Clearly, having this topic opened since two weeks without any official reply, I don't believe their support is paying attention...

Re: Web Player no longer works on Edge

kkRs — Thu, 09 Feb 2017 15:24:35 GMT

Having the same issue.. and also wondering why they haven't fixed yet..

Re: Web Player no longer works on Edge

BaconDroid — Thu, 09 Feb 2017 18:15:38 GMT

me too!

yolo

Re: Web Player no longer works on Edge

muzikhal — Thu, 09 Feb 2017 18:53:22 GMT

Still no update from any support user.

If it's any useful, here's technical info I can provide :

Edge version : Microsoft Edge 38.14393.0.0 (should be the same for everyone as it's being updated automatically)

Flash was working correctly (tested here : https://helpx.adobe.com/flash-player/kb/flash-player-issues-windows-10-edge.html)

Re: Web Player no longer works on Edge

muzikhal — Fri, 10 Feb 2017 15:12:18 GMT

Hi,

I'm accessing Spotify on a computer at work running windows 10, which I have little control over so my only way to use the service is by using the web player inside Edge. If I can't, I might just end my premium subscription.

Is anybody from spotify even reading these?

Re: Web Player no longer works on Edge

klacabe — Fri, 10 Feb 2017 16:50:53 GMT

So far there has been NO response from the Spotify team.

Re: Web Player no longer works on Edge

riksterinto — Fri, 10 Feb 2017 23:58:19 GMT

Happens to me too.

Re: Web Player no longer works on Edge

Kashan — Thu, 16 Feb 2017 14:36:14 GMT

and the problem is the only way to play 5.1 sound is through edge .. now that's gone. Lyrics before that what else. The price still the same. What a **bleep**ty service!!!

Re: Web Player no longer works on Edge

chrislawrenz — Thu, 23 Feb 2017 15:48:44 GMT

I have the same problem in Microsoft Edge 38.14393.0.0.

Workaround: try to click on any button to play a random song via the tab "Radio" or "Your music" as fast as possible, now the site won't reload until the end of your browsing session

Re: Web Player no longer works on Edge

Kashan — Thu, 23 Feb 2017 15:49:12 GMT

I am doing the same thing but sometimes it wont work out.

Re: Web Player no longer works on Edge

riksterinto — Thu, 23 Feb 2017 16:46:39 GMT

I've cleared cache, history, logged out, restarted, etc et al

The page keeps reloading until eventually I get a browser error.

Upon inspection of source elements I see an error message:

"FORBIDDEN - The server understood the request, but is refusing to fulfil it."

"https://js.adsrvr.org/up_loader.1.1.1.min.js.map"

Anyone ar spotify can help??

Re: Web Player no longer works on Edge

muzikhal — Tue, 28 Feb 2017 21:17:02 GMT

I'm still affected by the issue.

Maybe Spotify has some kind of feud with Microsoft ?!?

Re: Web Player no longer works on Edge

perphenazine2mg — Fri, 10 Mar 2017 19:49:10 GMT

And same here. The quick click sometimes works, but not always. The issue doesn't seem to show up on Chrome, where it's working like it's supposed to.

Re: Web Player no longer works on Edge

riksterinto — Sun, 12 Mar 2017 17:42:53 GMT

There also seeems to be security issues with spotify's use of scorecardresearch.com in background.

I'm surprised it's taking so long to fix. i guess they don't mind losing ad revenue to google play.