topic Re: Web player not working in Other (Podcasts, Partners, etc.)

Web player not working

chipilupi — Mon, 16 Oct 2017 15:31:16 GMT

My web player crashed.

It has been showing the same song on the "now playing" since last week.

It doesn't play, I can't change it, I can't change to my music, radio, searches, playlists, etc.

I tried login out, I tried deleting the cookies, and no luck.

Re: Web player not working

Bethany_Dawn — Wed, 18 Oct 2017 07:15:45 GMT

Hi, Have you tried a different web browser or used the spotify desktop app?

Re: Web player not working

dayamy17 — Wed, 18 Oct 2017 14:09:37 GMT

I am having the same exact issue. I usually use chrome but I have tried using other we browers. I cannot download the desktop app from my computer at work. It's kind of a bummer because I'm paying for spotify and I use it at work the most. I have been having this problem for about a week

Re: Web player not working

Bethany_Dawn — Wed, 18 Oct 2017 15:48:57 GMT

If it used to work with no issues you could try clearing your entire browser that it is locked in. I would do a full history/cache delete and possibly reinstall your browser to see if that helps at all. Good luck!