topic Re: Web Player Not Playing in Other (Podcasts, Partners, etc.)

Web Player Not Playing

spotmetka — Sun, 15 Oct 2017 10:50:06 GMT

I'm having issus where I can see my songs but every time I click on "play" for any song or playlist, nothing happens, but I can play from my phone fine.

Re: Web Player Not Playing

Nico — Sun, 15 Oct 2017 11:39:51 GMT

Hey @spotmetka! Welcome to the Spotify Community. ^^

That's odd.

Have you tried to use a different browser or clearing your browser cache/cookies?

Let me know if that helps, thanks! ^^

Peace

Re: Web Player Not Playing

spotmetka — Sun, 15 Oct 2017 13:08:46 GMT

Yes, I've tried using Firefox and the same thing happens. It will cast to a tv in the room, but not play in the browser. Everytime my browser closes in Firefox, it cleans out the cookies but still doesn't work.

Re: Web Player Not Playing

enato123 — Sun, 15 Oct 2017 13:51:15 GMT

I was having the same problem.

This is how I fix it:

Choose any song on your phone.

On your browser, in the web player, right next to the volume button, you have a button that can change where you're listening right now. Change it to web player.

Make sure you didn't "run out" your premium subscription. If you have and want the free option, cancel your subscription.

Re: Web Player Not Playing

spotmetka — Mon, 16 Oct 2017 05:06:23 GMT

Yes, I tried both. I also used Firefox with no cookies to make sure it wasn't just a chrome thing.

Re: Web Player Not Playing

spotmetka — Mon, 16 Oct 2017 05:10:29 GMT

AWESOME JOB! This worked!!!! Thank you enato123!

Choose any song on your phone.
On your browser, in the web player, right next to the volume button, you have a button that can change where you're listening right now. Change it to web player.

Re: Web Player Not Playing

labrat1028 — Tue, 17 Oct 2017 02:34:26 GMT

The only was I was able to resolve was by literally 'turnign my phone off'. I am not premium but do listen on my phone from time to time. I opened and logged out of and closed my iphone app and that did not work. Once i turned my phone off, it immeduiately started working. Has something to do with iphone or other app sending a message that you are currently streaming even when you aren't. On IOS 10.x not 11 so it isn't the new OS. Hope this is helpful.

Re: Web Player Not Playing

user-removed — Tue, 17 Oct 2017 18:18:42 GMT

thank u!!!! perfect!