topic Re: Enable player in your browser in Other (Podcasts, Partners, etc.)

Enable player in your browser

njfastlife — Thu, 07 Sep 2017 19:08:57 GMT

i keep getting this error when using Chrome v. 51.0.2704.106

not sure why, but even after doing the "Protected Content fix" it is still unable to launch the web player.

any thoughts?

Re: Enable player in your browser

user-removed — Thu, 07 Sep 2017 20:27:22 GMT

Hey @njfastlife!

Can you try deleting the cache and cookies on your browser or opening the web player with an incognito window?

Let us know if this helps.

Re: Enable player in your browser

nzznnzzn — Thu, 07 Sep 2017 21:48:51 GMT

I am also having issues with the web player. It just loads a dark-grey screen. I've tried clearing the cache and cookies and also incognito mode. Looking at the JavaScript console the following error has occurred:

Error: Unexpected empty response.  web-player.bbc58186.js:1:911172

I'm running Firefox 55.0.3 (32-bit) on Windows 10 (64-bit) if that helps.

Re: Enable player in your browser

njfastlife — Fri, 08 Sep 2017 13:02:12 GMT

@user-removed wrote:
Hey @njfastlife!

Can you try deleting the cache and cookies on your browser or opening the web player with an incognito window?

Let us know if this helps.

@JuanSebastian unfortunately neither of those solutions worked.

i am all ears for another.

Re: Enable player in your browser

user-removed — Sat, 09 Sep 2017 21:04:15 GMT

Same problem here. Everything is enabled, but no Spotify. SRWare Iron.

Re: Enable player in your browser

njfastlife — Thu, 14 Sep 2017 17:21:30 GMT

@user-removed wrote:
Hey @njfastlife!

Can you try deleting the cache and cookies on your browser or opening the web player with an incognito window?

Let us know if this helps.

your solution didn't work.

bump.

Re: Enable player in your browser

Rage3 — Thu, 21 Sep 2017 06:55:44 GMT

Got the same error here. Spotify keeps getting Error 4 using standard DNS, and using Googl's I get Error 2 instead. Now using the web player, I've tried giving full permissions to the open.spotify.com-website with plugins and all but I still get the same screen with "Enable Spotify in your browser". Obviously their support site is **bleep** and have only a single solution that doesn't even have to do with the screen you get, since that is for "If you get the message: Playback of protected content is not enabled". No idea why you even get directed their from the screen we're getting.

Re: Enable player in your browser

user-removed — Thu, 21 Sep 2017 10:48:06 GMT

Why is nobody of the Spotify responsibles reacting to this topic?

Re: Enable player in your browser

njfastlife — Tue, 26 Sep 2017 14:21:28 GMT

bump

Re: Enable player in your browser

user-removed — Sat, 28 Oct 2017 15:03:50 GMT

I can not enable web player in chrome either and I am guessing it is because chrome has removed our ability to even get into plug ins. I am technologically impaired but so far what I understand is chrome and firefox have complete control now over plugins. There is no way to add spotify to plugins so even those of us who are paying premium can not enable the web player. I've tried everything. "THEY" decide on what we can and can not do. "They" always have. Same Day Same @hit. I am NOT going to let this wreck another minute of my day. Still can use Spotify and many other great sourses of music so to heck with it. It doesn't take much for some of us to fall into the deep dark hole of depression. I refuse to let this kind of cr@p ruin my day. If anyone figures out a solution (perhaps Spotify,aha ha ha) I'll be thrilled. Today is just another day down the rabbit hole. Peace to ALL - and remember...Illegitimi non carborundum!

Re: Enable player in your browser

user-removed — Sat, 28 Oct 2017 15:16:53 GMT

Not long ago, I went back to Firefox, and in Firefox the webplayer works again.

Re: Enable player in your browser

tesbreag — Sun, 12 Nov 2017 02:14:44 GMT

I am using Chrome and get the same prompt to "Enable player in browser", but there seems to be no way to do this.

I'm only resorting to the web player as the Windows app is unlistenable since a recent update - it plays fine for around 80 seconds, then starts cutting out every few seconds. Pausing it and then pressing play gives me another 80 seconds... and so on forever.

It's a real shame, as the one thing I've always admired about Spotify is that, no matter what machine, it just worked. No longer true, unfortunately.

Re: Enable player in your browser

cutie28 — Tue, 30 Jan 2018 04:37:28 GMT

just use internet explorer it works fine,,Chrome is the problem

Re: Enable player in your browser

user-removed — Tue, 30 Jan 2018 08:16:22 GMT

Chrome is the most used browser. So, you cannot say: "Chrome is the problem". (I don't use it myself).

Definitely the Spotify Team is the problem, because they just ignore us.