topic Re: Downloading Playlists to Computer in Other (Podcasts, Partners, etc.)

Downloading Playlists to Computer

Julirufolo — Thu, 03 Aug 2017 03:00:44 GMT

Hi everyone!!

I have been expierencing some trouble downloading playlists to my chrombook (laptop) You see, I have just joined premium and I have sucessfully downloaded my playlist to my phone however I would like to have it on my computer as well. I have seen this webpage https://support.spotify.com/us/listen_everywhere/on_phone_tablet_desktop/listen-offline/

and I understand the directions given, but I cannot find a download button as shown in the picture on that link ANYWHERE!!! If anyone has been expierencing the same problem or knows the solution, PLEASE let me know, thanks! 🙂

Also, as you can see from the file I have attached, my sceen does not look like the screen from the website!

Re: Downloading Playlists to Computer

annight — Thu, 03 Aug 2017 04:04:44 GMT

From what it looks like, I think u might be streaming Spotify through an internet browser? Let me know because Im not 100% sure but that's what it looks like.

If thats the case, I recommend downloading the actual spotify application, it is much faster and has many more features such as downloading music to listen to offline.

Hope this helps!

Re: Downloading Playlists to Computer

annight — Thu, 03 Aug 2017 04:05:42 GMT

From what it looks like, I think you might be streaming Spotify through an internet browser? Let me know because Im not 100% sure but that's what it looks like.

If thats the case, I recommend downloading the actual spotify application, it is much faster and has many more features such as downloading music to listen to offline.

Hope this helps!

Re: Downloading Playlists to Computer

Julirufolo — Thu, 03 Aug 2017 11:56:51 GMT

I'm not sure if this is the web browser or not I am pretty sure it is tho - wish I could be of more help! How would I download the app? I tried clicking the download button on the right hand of my screen at the bottom and then I select chrome book because that's what I have and it just brings me to the same website!

Re: Downloading Playlists to Computer

Julirufolo — Thu, 03 Aug 2017 12:24:26 GMT

Sorry for all the trouble! I have been reading some other spotify community member's post that seemed to have a very similar problem, all of which use chrome books. Pretty sure that the problem and you cannot download the app with a chromebook. I think spotify needs to try and find a way to change this because I am getting premium and cant get it on all my devices! Not to mention a large handful of people have chromebooks and would like to be able to listen to music offline on here because I have storage issues on my phone.

Re: Downloading Playlists to Computer

annight — Fri, 04 Aug 2017 18:17:54 GMT

Hello again!

I looked into it again and you are correct. For some reason ,using a chromebook only allows the use of Spotify through using the web player. We will start suggesting a change to this so chrome book users have access to all the features that Spotify provides.

Have a nice day!