topic Endless radio loading in Other (Podcasts, Partners, etc.)

Endless radio loading

benny1215 — Thu, 22 Sep 2016 19:14:02 GMT

Hello,

Every time I try to listen to the radio or even open the radio pane on the web page, it never stops loading and doesnt allow me to click on anything, seen here.

Any idea how to fix this? It's done it ever since I opened the account.

Thanks,

Ben.

Disreguard the steve aoki remix it was a weird playlist

Re: Endless radio loading

Nico — Thu, 22 Sep 2016 18:31:29 GMT

Hey @benny1215! Welcome to the Spotify Community. ^^

That doesn't sound quite right.
Have you tried to clear your browser cache/cookies?
Let us know if that helps, thanks! ^^

Peace

Re: Endless radio loading

benny1215 — Thu, 22 Sep 2016 19:12:59 GMT

Nope - I closed the page, cleared the cookies, logged in and am still having the same issue unfortunately.

Re: Endless radio loading

benny1215 — Fri, 23 Sep 2016 00:54:12 GMT

Ive just tried it on my home computer and doesnt work there either.

- Chrome Version 53.0.2785.116 (64-bit) late 2011 macbook pro

Re: Endless radio loading

benny1215 — Mon, 26 Sep 2016 20:03:39 GMT

Used the radio successfully on the app, tried online the next day and now it works.

Im over it.