topic Re: Greyed out unplayable tracks in Other (Podcasts, Partners, etc.)

Greyed out unplayable tracks

BeatsPalma — Fri, 26 Aug 2016 00:02:24 GMT

I added some songs in my playlist. I can play these tracks in my PC from Spotify app.

But, when I open web player at my workplace, those songs are like this:

There are many songs (about half of all added songs) with grey color and I can't play any of them. I also searched for those songs that I picked up as examples and both of them are in Spotify.

I have no idea why does this happen, but I miss half of my fav songs in the playlist.

Re: Greyed out unplayable tracks

osornios — Fri, 26 Aug 2016 00:41:52 GMT

Hey @BeatsPalma,

Check the files it didn't import correctly and compare the song info (artist, song name, album name, track time) from Spotify to the local file you have.

If necessary, make all of those match with Spotify's info using an MP3 editor. TagScanner is the one I use for the task.

For the example you posted, your file has '1 RDJ' as artist, and in Spotify is tagged as '1RDJ'. Also, you should fill the album tag so it matches too.

Rescan in Spotify and they should be playable.

Hope it helps. 🙂

Re: Greyed out unplayable tracks

BeatsPalma — Sat, 27 Aug 2016 13:18:38 GMT

Yes, it works, but there are many track and it requires a long time to do it manually.