Can't log in.

Confe — Tue, 21 Jun 2016 17:28:48 GMT

I can't log in my premium acc. It says that my acc or pass is wrong, but is not that, i changed it and it still saying that, error nº3. I have my acc with my facebook mail, i changed my facebook pass, my "aplication" pass from facebook to spotify, my mail pass, nothing seems to work. Any suggestion?

Re: Can't log in.

Astame — Tue, 21 Jun 2016 19:38:00 GMT

Hi there @Confe

Have you tried to follow these steps below:

Check that you have an active internet connection.
Make sure you’re on the right login screen:
o If you made your account with Facebook, tap LOG IN WITH FACEBOOK.
o If you made your account with a username and password, enter those and tap LOG IN.
Note: Make sure you’re not entering your email address in the username field.
If you’re a Free customer, remember you can only use Spotify abroad for 14 days at a time. Please reconnect to Spotify from the country you signed up in, or change your country setting.
Close and reopen the app.
Restart the device you’re using Spotify on.
Reinstall Spotify.
Check @SpotifyStatus for any current issues.

topic Re: Can't log in. in Other (Podcasts, Partners, etc.)

Can't log in.

Re: Can't log in.