topic Re: Why does webplayer not work? in Other (Podcasts, Partners, etc.)

Why does webplayer not work?

Wonginism — Tue, 11 Aug 2015 09:15:34 GMT

So I want to learn about the webplayer.

For me on my home network it doesn't work even though the desktop app works, Android and PS4 also work.

What is different? What is causing this? How do I fix it?

Re: Why does webplayer not work?

Merik — Tue, 11 Aug 2015 09:32:03 GMT

Hey there @Wonginism, welcome to the community!

What's the error message you are receiving? Can you try using a different web browser to see if that helps?

Re: Why does webplayer not work?

Wonginism — Fri, 14 Aug 2015 01:28:53 GMT

That is what it says so on both chrome and IE

Re: Why does webplayer not work?

Wonginism — Fri, 14 Aug 2015 01:30:24 GMT

Re: Why does webplayer not work?

Merik — Wed, 19 Aug 2015 04:10:35 GMT

@Wonginism I apologize for my late reply. Does it work if you use Google Chrome instead of Internet Explorer? Can you try disabling any firewalls/anti-viruses to see if that may be blocking it?

Re: Why does webplayer not work?

Wonginism — Wed, 19 Aug 2015 05:45:33 GMT

Yea it doesn't work on Chrome it is my main browser and thats where I first encounted the issue. But someone asked to try another browser.

I just find it funny that web player doesn't work while the apps on 3 platforms work fine.

Thanks for all your help though.