topic Re: [Samsung Gear Sport] Can't Play Music Offline in Other (Podcasts, Partners, etc.)

[Samsung Gear Sport] Can't Play Music Offline

jonrosat — Wed, 03 Jan 2018 03:59:36 GMT

Ok so I logged into my Spotify Premium account on my Gear, found and downloaded my playlist, and can play it with out my phone connected to the wifi.

What I can't do is listen to my music completely offline not connected to wifi or phone just my blutooth headset.

In offline mode the songs that I downloaded from my playlist appear but when I select them nothing plays. But when I reconnect to the Wifi they play just fine.

I noticed in the setting under "Playback" there are two options "Stream on Wifi" and "Remote". I have to keep it on Wifi because when I choose remote it wants me to connect to my phone through blutooth.

I have tried twice to unload and reload the app and same with my downloaded playlist.

Please Help

Re: [Samsung Gear Sport] Can't Play Music Offline

jonrosat — Thu, 04 Jan 2018 20:32:23 GMT

Anybody?

Re: [Samsung Gear Sport] Can't Play Music Offline

TonnyJoost — Fri, 05 Jan 2018 13:55:23 GMT

I have the exact same issue with Spotify and the up to date Samsung Gear Sport.

Re: [Samsung Gear Sport] Can't Play Music Offline

gdavis773 — Fri, 05 Jan 2018 16:16:55 GMT

Are you trying to connect using your facebook id or your spotify id? I was unable to get it work with my fb id/pw but it finally worked using my spotify id.

Re: [Samsung Gear Sport] Can't Play Music Offline

778123 — Fri, 05 Jan 2018 20:07:49 GMT

Same issue here, I Installed the app on november and it worked fine, but with the latest update on Decemeber they f^%$!@ the offline download. I've already contacted spotify suppor to troublehoot and after serveral days of trying different things nothing worked. Waiting to see if next update fixes it.

Re: [Samsung Gear Sport] Can't Play Music Offline

jonrosat — Sat, 06 Jan 2018 05:03:21 GMT

I used my Spotify ID to log in which worked fine I just can't listen to my downloaded playlist not connected to my phone or wifi.

Re: [Samsung Gear Sport] Can't Play Music Offline

jonrosat — Sat, 06 Jan 2018 05:04:18 GMT

If they get back to you please post it here.

Thanks

Re: [Samsung Gear Sport] Can't Play Music Offline

bdunne7 — Thu, 18 Jan 2018 18:32:50 GMT

Yup same issue here. This was a major selling point for the Gear Sport. Any update coming from Spotify or Samsung?

Re: [Samsung Gear Sport] Can't Play Music Offline

Paul-S — Tue, 23 Jan 2018 01:20:49 GMT

Ditto here.

Because someone asked, I am logging in with FB on my gear sport. The strange thing is that upon login, I receive a text message (not sure if it is from FB or Spotify) saying I should login to Spotify with a specific six digit code as a password. But I haven't found that password to work logging in with Spotify directly or via FB. And I am already logged in to Spotify when I receive the text so I don't understand the point.

Can anyone explain this?

Re: [Samsung Gear Sport] Can't Play Music Offline

gdavis773 — Sun, 18 Mar 2018 17:32:20 GMT

I think that's the Facebook two factor login process. I don't think it's coming from Spotify.

Have you tried connecting with your spotify id (if you have one)? I was unable to get it work with my fb id/pw but it finally worked using my spotify id.

Re: [Samsung Gear Sport] Can't Play Music Offline

Paul-S — Sun, 18 Mar 2018 23:46:52 GMT

Thanks. Yes I did that and then used the Spotify offline device login they sent me. It works well now.