topic Re: Spotify keeps randomly switching to Web Player in Other (Podcasts, Partners, etc.)

Spotify keeps randomly switching to Web Player

dal3macio — Tue, 03 Oct 2017 20:37:52 GMT

Lately, when I am listening to my playlists on my iphone 7 or my desk top computer, Spotify will randomly switch out of my playlist and on to Web Player and play a random song. How can I stop this?

Re: Spotify keeps randomly switching to Web Player

Enrollsnow — Tue, 10 Oct 2017 04:09:36 GMT

I am having that same exact issue. At random interval spotify will stop playing my music and go to random playlist.

Re: Spotify keeps randomly switching to Web Player

Omap — Mon, 16 Oct 2017 00:49:51 GMT

This is hapening to me too, any fix?

Re: Spotify keeps randomly switching to Web Player

Evgenii — Thu, 19 Oct 2017 11:47:43 GMT

I have same issue with an Android app

Re: Spotify keeps randomly switching to Web Player

nainline28 — Thu, 19 Oct 2017 16:30:53 GMT

This keeps happening to me and it is upsetting me. I will be in the middle of a song and it will just switch. And it is not even any music close to what I listen to. I will be listening to Metalcore and it will switch to a singer-songwriter song or a rap song. Please fix.

Re: Spotify keeps randomly switching to Web Player

Kimbold — Wed, 25 Oct 2017 09:35:54 GMT

I have this issue too and it always ends up playing spanish songs like despacito or bailando and I never listen to these songs and don't know how to fix it.

Re: Spotify keeps randomly switching to Web Player

Zacmartin10 — Fri, 27 Oct 2017 04:49:07 GMT

I’m having this same problem, I changed my password thinking my account was hacked but it kept happening and I downloaded the web player to see if I could stop it and it still does it! It also follows random playlists that I don’t listen to or care for!

Re: Spotify keeps randomly switching to Web Player

Mattg2474 — Mon, 30 Oct 2017 18:48:28 GMT

Having the same exact problem. Anyone figure this bug out yet?

Re: Spotify keeps randomly switching to Web Player

dal3macio — Mon, 30 Oct 2017 21:01:56 GMT

I haven't heard of any fix yet. But this is ridiculous. I signed up for premium because I didn't want interruptions and ads. This is far worst than an advertisement. We should get some kind of credit for the last two months! Spotify is a pain to try to contact for any assistance.

Re: Spotify keeps randomly switching to Web Player

Swanny — Mon, 30 Oct 2017 22:42:20 GMT

Hey guys, please try going to spotify.com/account and resetting your password! I would also suggest using the "log out of all devices" function in your account settings and seeing how that goes 🙂

Re: Spotify keeps randomly switching to Web Player

Mattg2474 — Tue, 31 Oct 2017 05:08:39 GMT

I have done this twice. Does not seem to be solving anything.

Re: Spotify keeps randomly switching to Web Player

smythify — Fri, 03 Nov 2017 19:37:07 GMT

UGH! Same here.. and yes.. playing from my own playlist.. stops mid-song.. asks to play on web player, then pulls random song (often a spanish playlist or rap) from random playlist(s).. it also adds these playlists to my recent queue, so I have to delete them all. I just did the change password option and hooping for best, but honestly this is so frustrating. Were we hacked? Please tell me this is being fixed.

Re: Spotify keeps randomly switching to Web Player

dal3macio — Wed, 08 Nov 2017 17:40:52 GMT

I finally talked to someone at Spotify. I had to reset all my passwords. Not just the Spotify password, but the password to the email associated with my spotify account. and also facebook password. What a pain. But they said this should help. Too soon to say for sure but I'll confirm in a week or two if i have no interruptions.

Re: Spotify keeps randomly switching to Web Player

Graatsie — Thu, 14 Dec 2017 17:14:57 GMT

I have the exact same thing! Changed my password, deleted spotify completely and reinstalled it. Still doing it! And always the stupid Bailando!

Re: Spotify keeps randomly switching to Web Player

Swanny — Sat, 16 Dec 2017 03:18:46 GMT

Hey guys, if you're having issues with the Spotify Web Player hijacking your account, please take a look at this guide first: https://support.spotify.com/article/someone-has-gained-access-to-my-account/

If that does not appear to resolve your issues, then please contact Spotify Support through this link: https://support.spotify.com/contact-spotify-support/

Hopefully this helps to sort the issue out once and for all!

Re: Spotify keeps randomly switching to Web Player

Jan1231123 — Mon, 18 Dec 2017 20:50:52 GMT

It probably is a Spotify problem itself. As for the most people it is switching to bailando and despacito which is also happening to me. Fix ur code brah.

Re: Spotify keeps randomly switching to Web Player

dal3macio — Mon, 18 Dec 2017 22:35:23 GMT

I spoke to someone at Spotify about this. I had to reset all my passwords associated with my Spotify account. This means reset your email password linked to your account and even Facebook password if you have them linked. I did this about a month and half ago and never had this issue again.

Reset all passwords linked or associated to your Spotify account. This will fix it!

Re: Spotify keeps randomly switching to Web Player

nainline28 — Tue, 19 Dec 2017 03:47:40 GMT

Ok so I was struggling with this problem for over a month or 2 and mine is finally fixed. All you have to do is reset your passwords and go through the security protocol like they have listed on there help website. I would have never found this until someone changed the email and password to my account and I lost all access. So please change your passwords and such before this happens to you! I had to go through support and have everything reset!

Re: Spotify keeps randomly switching to Web Player

Eyeballtickler8 — Wed, 24 Jan 2018 10:38:14 GMT

Done both those things. Hasn't helped. Come on Spotify, get your head out your **** and answer this.

Re: Spotify keeps randomly switching to Web Player

Evgenii — Wed, 24 Jan 2018 10:50:19 GMT

It helped me, thanks