topic Re: Firefox error in Other (Podcasts, Partners, etc.)

Firefox error

xAMDx — Tue, 24 Oct 2017 17:27:32 GMT

No, I'm not having a DRM issue.

I updated Firefox and now when I log into the Spotify Web Player on my desktop, I get this error message: "Firefox is installing components needed to play the audio or video on this page. Please try again later."

This is not the DRM error message. Also, FWIW, Pandora works fine.

I also recently began (and aborted) installation of the Comodo IceDragon browser; could that be related? Any help appreciated.

Re: Firefox error

Sebasty — Wed, 25 Oct 2017 18:06:10 GMT

Hey @xAMDx

What OS are you using? There have been some Ubuntu users whose Firefox said the same thing.

I know that Widewine content decryption module plugin is important for the web player. It should be visible in about:addons, under plugins. Make sure it's allowed to always activate.

Looking forward to your reply... 🙂

Re: Firefox error

xAMDx — Thu, 26 Oct 2017 20:13:31 GMT

Thanks @Sebasty. I'm running Windows 10. I checked add-ons before posting my message and everything looked good, but I just went back and Firefox said Widevine would be installed shortly. I checked for updates, and now I'm listening to Discover Weekly! Thanks for the nudge, problem solved!

Re: Firefox error

naavjames — Thu, 25 Jan 2018 12:51:32 GMT

On firefox 52.5.2 running Windows 7 at work.

in Add-Ons - there is no mention of the Widevine plug in.

However, if i go to config:about

I can scroll down the list and find:

media.decoder-doctor.notifications-allowed;MediaWMFNeeded,MediaWidevineNoWMFNoSilverlight,MediaCannotInitializePulseAudio,MediaCannotPlayNoDecoders,MediaUnsupportedLibavcodec

media.gmp-widevinecdm.enabled

media.gmp-widevinecdm.visible

Does this mean I have widevine installed?
When trying to play music in spotify web player, i just get stuck with the message:
Firefox is installing components needed to play the audio or videon on this page. Please try again later.

Re: Firefox error

flodas — Wed, 14 Mar 2018 11:19:39 GMT

This version of FF is from the stone age...

Re: Firefox error

flodas — Wed, 14 Mar 2018 11:20:47 GMT

This solution does not work for the Quantum-engine FireFox.
Please fix. We can't run old browsers forever...