topic Web Player shuts down sound in Other (Podcasts, Partners, etc.)

Web Player shuts down sound

meandi_ — Wed, 07 Feb 2018 10:25:20 GMT

I cannot install the app at work, so I run Spotify Web Player on Windows 10 with Microsoft Edge. However I've been having trouble with the Web Player shutting down the sound once every minute. The track keeps playing in the Web Player but the sound bar gets an "x" over it i.e. I get no sound. It doen't matter how many times I turn it back up. Every minute it shuts down again. Has anyone else had this problem?

Re: Web Player shuts down sound

Nico — Sat, 09 Feb 2019 15:42:19 GMT

Hey @meandi_! Welcome to the Spotify Community. ^^

Are you still experiencing this issue?

If yes, be sure to check if there is an update for your browser available that might fixes this problem. And if that still doesn't help, be sure to ask your company's IT department if there is a Firewall set up that might block the connection, ^^

Peace