topic Re: [WP10] Error "Audio could not be started." on startup. in Other (Podcasts, Partners, etc.)

[WP10] Error "Audio could not be started." on startup.

Zetsaika — Tue, 12 Apr 2016 13:44:05 GMT

After upgrading to WP10 Insider Preview, Spotify no longer opens. It gives the message: "The audio could not be started. Please restart the application".

Tried reinstall, phone restart, etc.

I'm have a Lumia 520.

Thanks in advance.

Re: [WP10] Error "Audio could not be started." on startup.

fooper — Fri, 01 Jul 2016 18:18:03 GMT

Got the same problem, did you find a solution?

Re: [WP10] Error "Audio could not be started." on startup.

rpalmer68 — Thu, 28 Jul 2016 12:53:43 GMT

I have the problm on the latest insider build 14393.5

Did you ever find a solution?

Re: [WP10] Error "Audio could not be started." on startup.

stillharpingon — Mon, 01 Aug 2016 08:23:51 GMT

Same problem, Lumia 950XL on 14393.5

Re: [WP10] Error "Audio could not be started." on startup.

3sn3b — Fri, 05 Aug 2016 22:24:23 GMT

Same problem! PLEASE FIX THIS ALREADY! paying for nada atm!

Re: [WP10] Error "Audio could not be started." on startup.

rpalmer68 — Fri, 05 Aug 2016 22:31:08 GMT

If it's any help, I managed to fix the issue by doing a soft reset of the phone. (Hold down volume - and power button at the same time for about 10 seconds until phone resets.)

You won't lose any data, and the audio error went away!

I also uninstalled and re-installe spotify at one stage, but can't rememebr if it was installed when I did the reset, or if I re-installed after the reset.

Re: [WP10] Error "Audio could not be started." on startup.

tsthompson — Fri, 09 Sep 2016 16:41:10 GMT

Soft re-set worked great (no re-install required). Many thanks.

Re: [WP10] Error "Audio could not be started." on startup.

nitro912gr — Tue, 20 Sep 2016 20:55:12 GMT

thank you for this, it did the trick just fine for me too!

So happy to have my music back!

Re: [WP10] Error "Audio could not be started." on startup.

veigy — Thu, 22 Sep 2016 19:18:11 GMT

Same issue here after installing Anniversary update. NO INSIDER! Soft-reset helps for 1 day.

Re: [WP10] Error "Audio could not be started." on startup.

tsthompson — Thu, 22 Sep 2016 20:28:54 GMT

Yeah, not too stable. Somehow screwed with Rhapsody (Napster) as well.

Re: [WP10] Error "Audio could not be started." on startup.

jugularis — Thu, 10 Nov 2016 10:24:37 GMT

Still no fix?? Restarting everyday isnt a fix for premium service

Re: [WP10] Error "Audio could not be started." on startup.

tsthompson — Thu, 10 Nov 2016 23:27:22 GMT

Could not agree more – I really want to like Spotify on this device but its lack of reliability is unacceptly frustrating – looking for a more permanent fix.

Re: [WP10] Error "Audio could not be started." on startup.

84jr0 — Tue, 27 Dec 2016 08:55:13 GMT

Same problem here, restarting the phone helps but I hate to do it every single time so I canceled my premium subscription until it's fixed.

Re: [WP10] Error "Audio could not be started." on startup.

f0ccus — Thu, 05 Jan 2017 16:10:34 GMT

im sorry but, having to restart your device is not a solution. we pay monthly for a service that works 25% of the time and we are expected to reboot our phones everyday so the app will work? im using a 950xl and experience this issue on the official build and insider fast rings (14986). why is it so diffcult to patch this error? we arent asking for a re-write just a basic functioning app. im happy with a fraction of the features offered to android and iOS... i dont need them, i just want my music that im paying for. come on spotify...pitter patter.

Re: [WP10] Error "Audio could not be started." on startup.

ramzio1313 — Thu, 15 Jun 2017 09:38:43 GMT

This error appears when you don't open spotify some time after reset. If you open it after reset it opens without problem. Solution is: don't close spotify from background. I have it always open and have no problem. If you have this error you should do soft reset as other wrote.

Re: [WP10] Error "Audio could not be started." on startup.

thegiwi — Fri, 21 Jul 2017 06:55:03 GMT

Am still getting this error message and need to restart my phone every time I wish to use the app. Painful. Hard reset, soft reset, reinstall.. All of these only seem to work in the short term. C'mon Spotify, this is ridiculous.

Re: [WP10] Error "Audio could not be started." on startup.

ChrisRaisin — Sun, 30 Jul 2017 13:53:52 GMT

I had the same problem even with build 10.0.15063.483 of Version 1703

Running on my fabulous new HP Elite x3 (Great Phone!).

I tried a soft reset and that worked. I just hope I don't have to do this every day!

Just in case nobody has reported it to Microsoft via the Insider system, I have just done it.

Cheers

Chris (Australia)

Re: [WP10] Error "Audio could not be started." on startup.

nitro912gr — Tue, 14 Nov 2017 08:17:17 GMT

I think we don't have to worry about this anymore, since windows phones are dead 😞

Re: [WP10] Error "Audio could not be started." on startup.

RolandvdK — Thu, 23 Nov 2017 14:44:36 GMT

I am still using it every day and not planning to get another phone for this. Maybe they can get some instructions from Microsoft, as their Groove app is fantastic!! Please fix this SH%T

Re: [WP10] Error "Audio could not be started." on startup.

nitro912gr — Thu, 23 Nov 2017 17:43:50 GMT

well actually microsoft is killing groove and will bundle spotify with windows from now on 😛

(on the other hand eventually you will change phone and windows phones are dead, so I don't expect a fix) so long