topic Re: Randomly pauses or skips a song. - Status changed to: Need more info in Other (Podcasts, Partners, etc.)

Randomly pauses or skips a song.

raybernardo — Mon, 19 Mar 2018 07:15:23 GMT

My playlist just randomly pauses or skips a track. Its so freaking annoying. Someone help. Im on premium by the way and my app is always up to date.

Re: Randomly pauses or skips a song. - Status changed to: Need more info

Julian — Wed, 21 Mar 2018 17:04:53 GMT

Hi @raybernardo, welcome to the Spotify Community!

Just to confirm, is this happening with one specific playlist, or it happens with several playlists/albums? If just one, send us the URI link of the playlist. To get it just right click the playlists > Share > Copy Link or URI.

Also, we'd like you to log out from your account, restart your device, and access again. If the same thing keeps happening, let us know what device, operating system, and version of Spotify you're using.

Keep us posted.

Re: Randomly pauses or skips a song. - Status changed to: Need more info

raybernardo — Wed, 21 Mar 2018 17:30:32 GMT

Yeah. I did already received some instructions from SpotifyCare on what to do with it. So I uninstalled the app then I reinstalled it then downloaded all the songs on my playlists. And currently im testing it to see if I still have those problems. Will update you if theres any problem if you dont hear from me the its all good. By the way it happens to all my playlists.

Re: Randomly pauses or skips a song.

Maria_B — Wed, 21 Mar 2018 22:50:54 GMT

Great,

Take your time. We'll be right here, waiting for any updates.

Have a nice rest of the day.