topic Re: Web player doesn't advance in playlist in Other (Podcasts, Partners, etc.)

Web player doesn't advance in playlist

retepaskab — Tue, 17 Apr 2018 14:44:08 GMT

The web player stops after each song in the playlist. Only refreshing the page and hitting Play plays the next song. This went bad this week.

Firefox 59.0.2 64-bit

Re: Web player doesn't advance in playlist

Nico — Tue, 17 Apr 2018 15:07:33 GMT

Hey @retepaskab! Welcome to the Spotify Community. ^^

That doesn't sound cool.

Have you tried to use a different browser to see if the issue still persists there?

And have you tried to clear your browser cache/cookies?

Let me know how it goes! ^^

Peace

Re: Web player doesn't advance in playlist

anisotropic73 — Tue, 17 Apr 2018 15:56:04 GMT

it happens to me to since few days. i tried a lot of browser but it doesnt' work and I need the web player to work. If it won't be solved I must cancel my premium account and go back to google music.

Re: Web player doesn't advance in playlist

buenotrevino — Tue, 17 Apr 2018 18:55:08 GMT

I agree, I am having the same trouble. I might cancel my subscription today also. I mostly use Firefox, but I've tried IE and it won't support spotify. I can't use Chrome on this computer.

Wish I knew what fix there could be?

Re: Web player doesn't advance in playlist

locusts-of-chir — Tue, 17 Apr 2018 19:10:52 GMT

I have this issue as well (Firefox 52.7.3esr). It appeared this week.

I noticed that if you click in the progress bar (which is stuck at the 0 second mark) the song will begin to play. But, having to do this after every single track is onerous.

On my cell phone (Android app) and my desktop PC (Windows app) there are no issues, but on my work PC I cannot install the app, so I am stuck with this broken web player...

Re: Web player doesn't advance in playlist

dansk333 — Tue, 17 Apr 2018 19:49:00 GMT

same, it works in chrome but not in firefox.

Re: Web player doesn't advance in playlist

locusts-of-chir — Tue, 17 Apr 2018 20:05:14 GMT

To add to this post, restarting browser, logging out, clearing cookies/cache does not fix the issue. Can't change browsers as I am not allowed to install new software on this machine.

Re: Web player doesn't advance in playlist

retepaskab — Tue, 17 Apr 2018 20:13:56 GMT

Works ok on home computer, maybe it has something to do with a firewall? Will try clearing the cache tomorrow. Any hints what cookies do I have to delete? I have useful things in cache, don't want to clear everything.

Re: Web player doesn't advance in playlist

retepaskab — Wed, 18 Apr 2018 06:35:55 GMT

After clearing cookies&cache of spotify: works. But this process should be automatic.

Re: Web player doesn't advance in playlist

RY52ARD — Wed, 18 Apr 2018 07:48:24 GMT

Is this in Firefox? Mine recently stopped playing continuously. It'll get to the end of a song then won't play the next but the time bar will be showing towards the end of the next song

Re: Web player doesn't advance in playlist

tibi2626 — Wed, 18 Apr 2018 08:35:23 GMT

I have this exact problem. On firefox. Clearing cache and cookies did not help.
(Can`t use Chrome. Work computer.)

I have also opened the console to see what goes wrong and these are the error messages :

Content Security Policy: The page’s settings blocked the loading of a resource at ...

XML Parsing Error: not well-formed Location

Will-change memory consumption is too high. Budget limit is the document surface area multiplied by 3 (845680 px). Occurrences of will-change over the budget will be ignored. featured
As far as the memory goes i got our tech guy to free some up and this was never a problem before. It started yesterday.

Re: Web player doesn't advance in playlist

Mz_Autumn — Wed, 18 Apr 2018 13:07:54 GMT

This is happening to me as well. Just started yesterday. Really annoyying as I am trying to work and getting frustrated.

Re: Web player doesn't advance in playlist

veganrichy — Wed, 18 Apr 2018 14:40:47 GMT

Hi guys,

This same thing happens to me, too. Not sure what the problem is; I noticed it after a Firefox update; I will try this on the Google Chrome browser I have as well (hopefully that resolves the problem). However, it sounds like Spotify needs to also look into this, especially for those of us who are stuck using Firefox as their only web browser.

One thing I do is, if I have Firefox minimized, I open it back up and click on a random song, then I click on the next one in the playlist and it will play one or two tracks again with no problem (then the same thing happens all over again). Yes, it is very frustrating and I hope Spotify takes care of this problem, soon.

Re: Web player doesn't advance in playlist

berne1007 — Wed, 18 Apr 2018 20:35:15 GMT

EXACT same issue. A few days ago Spotify Web Player stopped playing songs consecutively, so to listen to the next song you have to manually advance it. It goes to the next song, but doesn't start it.

I am one of the unlucky ones stuck with having to use the Web Player, on a work PC our I.T. stripped the desktop app and we cannot download Chrome. So Firefox is my only avenue to listen on my PC.

I've tried the now cliched "clear your cookies/cache" as well (seems like this is everyone's 'go to' troubleshooting solution. Doesn't work...signed out/rebooted several times so that clearly isn't an option to fix.

Anybody with a solution? Spotify support, can you hear us?

Re: Web player doesn't advance in playlist

veganrichy — Wed, 18 Apr 2018 20:40:35 GMT

I started to use the Spotify web player, through Google Chrome. No complaints at all, actually. I wonder, do any of you have an AD Blocker in your Firefox browsers? I have one, and I noticed that since I am no longer premium--even the ads are not functioning correctly. I have AD Block Plus; I wonder if that is somehow blocking the content in the playlists?

Just a thought; clearing the browser history has no effect on any of this. This has to be a firefox issue.

Re: Web player doesn't advance in playlist

retepaskab — Thu, 19 Apr 2018 08:00:45 GMT

Today it doesn't work again. (deleted cookies yesterday, that fixed it only for one day?) I don't wan't to deleted cookies&cache every day.

Re: Web player doesn't advance in playlist

retepaskab — Thu, 19 Apr 2018 08:01:33 GMT

It shows the next song, at the position the previous song ended, and stops there.

Re: Web player doesn't advance in playlist

locusts-of-chir — Thu, 19 Apr 2018 12:48:04 GMT

@veganrichy my Firefox browser has no third party add-ons at all. This is strictly a compatibility problem between Spotify's web player and Firefox itself.

Re: Web player doesn't advance in playlist

veganrichy — Thu, 19 Apr 2018 13:00:13 GMT

Yes, it is definitely a Firefox issue.

Re: Web player doesn't advance in playlist

carmelilya — Thu, 19 Apr 2018 13:12:35 GMT

It happens the same to me. I'm using Firefox 59.0.2 (64-bit) and it happens to me since yesterday.

Is there any actual solution proposed by Spotfiy?