topic Re: Songs appear in my library from nowhere in Other (Podcasts, Partners, etc.)

Songs appear in my library from nowhere

alex5496 — Mon, 30 Jul 2018 14:29:58 GMT

Plan

Premium

Country

Israel

Device

(OnePlus 3,Desktop)

Operating System

(Android Oreo, Windows 10.)

My Question or Issue

Hello all,
Lately I have started noticing an odd thing.
Songs are saved in my library without me listeing to them or clicking on them.
Would to know if somebody know how to fix that..
Thanks!

Re: Songs appear in my library from nowhere

Loxer — Mon, 30 Jul 2018 14:48:00 GMT

Hey @alex5496, welcome to the Community.

Hope you are doing great!

To save a song on Your Library doesn't require you to play it or clicking the song but just clicking the + next to it 🙂

Try signing out and back in several times to see if that helps.

Let me know how it goes 🙂

Re: Songs appear in my library from nowhere

alex5496 — Sat, 25 Aug 2018 19:36:10 GMT

Hello,

A couple of weeks passed and still nothing has changed.
I open Spotify after a few hours of inactivaty and there are songs in my library that I have never seen/listened before.
Dont know what to do. Tired of removing them.

Regards,
Alex Kolpakov

@Loxer wrote:
Hey @alex5496, welcome to the Community.

Hope you are doing great!

To save a song on Your Library doesn't require you to play it or clicking the song but just clicking the + next to it 🙂
Try signing out and back in several times to see if that helps.

Let me know how it goes 🙂

Re: Songs appear in my library from nowhere

Loxer — Sat, 25 Aug 2018 19:52:47 GMT

Hey @alex5496,

Just to confirm, these songs are on the Songs folder or just anywhere in Your Library?

If you think someone else has gained access to your Spotify account, check out this Spotify Answer for the next steps to take.
I’m not saying that it’s been actually accessed but these steps might help you out!

Thanks! 🙂

Re: Songs appear in my library from nowhere

alex5496 — Sun, 26 Aug 2018 06:53:06 GMT

Hey @Loxer,

These songs appear in the songs folder as if they were recently added.

I dont suspect that my account has been hacked because my account is linked to my Facebook account and I everything is fine over there.

Thanks!

Re: Songs appear in my library from nowhere

Loxer — Sun, 26 Aug 2018 08:17:25 GMT

Hey @alex5496,

That's really odd!

I didn't say that someone did that to your account 100%, but those steps may help.

Try them and see if this persists.

Please let me know 🙂

Re: Songs appear in my library from nowhere

alex5496 — Sun, 26 Aug 2018 08:52:34 GMT

Hey @Loxer,

I underdand what you meant 🙂

I will try to do these steps and will give it a shot few day.

I will let you know
Thanks!