topic Re: keeps redirecting to Enable player in your browser in Other (Podcasts, Partners, etc.)

keeps redirecting to Enable player in your browser

byqh-2a5br_3 — Fri, 07 Sep 2018 08:04:37 GMT

Operating System

(Ubuntu 18.04.1 LTS)

My Question or Issue

After login i get redirected to https://open.spotify.com/browse/featured and am being asked to enable "Allow site to play protected content" which is already enabled in my chrome and it is not going forward.

Re: keeps redirecting to Enable player in your browser

Nico — Fri, 07 Sep 2018 12:24:53 GMT

Hey @byqh-2a5br_3! Welcome to the Spotify Community. ^^

That doesn't sound cool.

Have you tried to use a different browser to see if this happens there too?

And be sure to clear your browser cache/cookies to see, if that helps! ^^

Peace

Re: keeps redirecting to Enable player in your browser

byqh-2a5br_3 — Thu, 13 Sep 2018 16:46:16 GMT

hey yeah, i have a dual boot system, thus i started chrome in windows and it's working fine there, as well as my phone (iPhone 6s) is also not logging in, it says to change country but i am in India for 3-4 months and India is not being shown on the list.
I certainly have no idea on how should proceed, any help would be appreciated.

thanks

Re: keeps redirecting to Enable player in your browser

Nico — Fri, 14 Sep 2018 09:52:18 GMT

@byqh-2a5br_3

I've escalated your issue to the support.

I will reply on this thread with help soon. ^^

Peace

Re: keeps redirecting to Enable player in your browser

Nico — Fri, 14 Sep 2018 12:11:17 GMT

@byqh-2a5br_3

I'm sorry, the Web Player isn't accessible in countries where Spotify isn't available/launched, such as India.

Be sure to check this help site out for more details about it. ^^

If you're on Premium, and you've the app downloaded, you should be able to log in. ^^

Peace

Re: keeps redirecting to Enable player in your browser

m-p-3 — Tue, 18 Sep 2018 19:45:24 GMT

Same issue here, Firefox 62.0 (64-bit) on Windows 10 Pro

Re: keeps redirecting to Enable player in your browser

Nico — Wed, 19 Sep 2018 10:10:04 GMT

Hey @m-p-3! Welcome to the Spotify Community. ^^

Have you tried to follow the steps I've mentioned in the post above?

And in which country are you located currently?

Let me know how it goes! ^^

Peace