topic Re: XboxOne spotify freezing in Other (Podcasts, Partners, etc.)

XboxOne spotify freezing

SoulSheep — Mon, 11 Feb 2019 11:35:10 GMT

When I try play music using the spotify app on Xbox one it plays a second or two before it stops. It plays the audio fine but acts as if it is being paused. I have tried uninstalling and re-installing but it only fixed the issue for a day or so.

Re: XboxOne spotify freezing

Nico — Mon, 11 Feb 2019 11:51:20 GMT

Hey @SoulSheep! Welcome to the Spotify Community. ^^

This issue is already under investigation.

Be sure to check this Ongoing Issues thread out for more details about it. ^^

Peace

Re: XboxOne spotify freezing

Isaiah10073789 — Mon, 11 Feb 2019 22:34:39 GMT

So theres no fix?

Re: XboxOne spotify freezing

Guido — Thu, 14 Feb 2019 09:05:56 GMT

Hey @SoulSheep and @Isaiah10073789

The right teams took a look backstage and this should be fixed now! Please make sure you're on the latest version of the app 🙂

If you're on the latest version of the app and you're still experiencing this, we absolutely want to know. Please post in Help - Other if you are so we can investigate ASAP.

Have a good one!