topic Re: Ps4 Spotify tracks keeps pausing its self after 1-3 seconds of trying to play any track in Other (Podcasts, Partners, etc.)

Ps4 Spotify tracks keeps pausing its self after 1-3 seconds of trying to play any track

SCOTTYDP77 — Fri, 01 Feb 2019 03:46:38 GMT

My spotify app on my ps4, every time I try to play any of the music tracks

It just seems to pause it's self after 1 to 3 seconds of trying to play any track, it would be grateful if spotify could fix this bug issue because it is getting very annoying.

Re: Ps4 Spotify tracks keeps pausing its self after 1-3 seconds of trying to play any track

Robertybob — Fri, 01 Feb 2019 09:37:46 GMT

Read another post. Appears to be affecting ps4 and samsung tv. It is the same on my Samsung tv. Seems to be since the last update it broke!

Re: Ps4 Spotify tracks keeps pausing its self after 1-3 seconds of trying to play any track

Guido — Sat, 02 Feb 2019 09:11:47 GMT

Hey @SCOTTYDP77 and @Robertybob,

Thanks for getting in touch!

We are aware of an issue with the app and are currently investigating it. Feel free to contribute in this topic where we gather information from affected users and keep everybody up-to-date. We'll get this sorted as soon as possible.

Sorry for the inconvenience. Let us know if you have further questions.

Have a nice day!

Re: Ps4 Spotify tracks keeps pausing its self after 1-3 seconds of trying to play any track

skaview — Sat, 02 Feb 2019 09:33:55 GMT

Hello

I have the same problem with my xbox. The Spotify App pauses after one or two seconds.

Re: Ps4 Spotify tracks keeps pausing its self after 1-3 seconds of trying to play any track

Bucki0815 — Sun, 03 Feb 2019 00:11:30 GMT

Same Problem here....

Re: Ps4 Spotify tracks keeps pausing its self after 1-3 seconds of trying to play any track

Xpio — Sun, 03 Feb 2019 07:04:15 GMT

I'm having the same issue however as a temporary fix I found that using the spotify app on your phone to send a song to your ps4 device makes it work again. I have no idea why or how it's just a little fix i use until we get an update.

Re: Ps4 Spotify tracks keeps pausing its self after 1-3 seconds of trying to play any track

Bucki0815 — Sun, 03 Feb 2019 09:35:34 GMT

I try that but it dont work for me its still pausing...

Re: Ps4 Spotify tracks keeps pausing its self after 1-3 seconds of trying to play any track

Ghilrs — Sun, 03 Feb 2019 11:05:04 GMT

My Xbox one won't even let me play for 1 second. I have tried everything that I can find.

Re: Ps4 Spotify tracks keeps pausing its self after 1-3 seconds of trying to play any track

CatchAndRelease — Sun, 03 Feb 2019 22:17:50 GMT

Same here. Didn't realize it was Samsung TV specifc. It was working fine on my PS 4/ I bought a PS 4 Pro last week and it plays 2 seconds and pauses. I have a 2015 4K TV and the latest PS4 Pro. I like to listen to Spotify while playing Catch & Release on my PS 4.

Re: Ps4 Spotify tracks keeps pausing its self after 1-3 seconds of trying to play any track

Jalawa — Tue, 05 Feb 2019 00:39:25 GMT

I'm having the same problem. I found that if I spam triangle (rapidly pausing and unpausing) after awhile it'll play sometimes.

Re: Ps4 Spotify tracks keeps pausing its self after 1-3 seconds of trying to play any track

Alifothman — Tue, 05 Feb 2019 01:00:21 GMT

I have the same problem.. please help!

Re: Ps4 Spotify tracks keeps pausing its self after 1-3 seconds of trying to play any track

Guido — Tue, 05 Feb 2019 09:31:41 GMT

Hey @skaview and @Ghilrs,

There's a separate topic for playback issues on Xbox. You can find it here.

If you have the Xbox issue where the timer keeps resetting to 00:00, have a look here.

Hope this helps! Let us know if you have further questions.

Have a nice day.

Re: Ps4 Spotify tracks keeps pausing its self after 1-3 seconds of trying to play any track

Alchemagnus — Wed, 06 Feb 2019 18:46:51 GMT

Hello, Same issues. I play for 2 secs and it pauses. This is on the PS4 current build 6.20

Re: Ps4 Spotify tracks keeps pausing its self after 1-3 seconds of trying to play any track

SCOTTYDP77 — Thu, 07 Feb 2019 01:27:17 GMT

Spotify this bug issue is getting beyond a joke now this should of been fixed by now, what's taking so long if this is not fixed within two days your going to lose a loyal customer and many more I'm at the point of deleting the app this ongoing issue is very unprofessional , also I would just like to inform that i have a website with many customers and when ever there is issues with my website it's resolved within a couple of hours

Re: Ps4 Spotify tracks keeps pausing its self after 1-3 seconds of trying to play any track

Henryphan7 — Sat, 09 Feb 2019 03:43:58 GMT

Yea me too does anyone know when the next update is gonna come out and has anyone found a solution?

Re: Ps4 Spotify tracks keeps pausing its self after 1-3 seconds of trying to play any track

user-removed — Sun, 10 Feb 2019 16:24:38 GMT

I've been dealing with this for over 2 weeks now, I'm not ordering Premium until this is fixed.

Re: Ps4 Spotify tracks keeps pausing its self after 1-3 seconds of trying to play any track

Billkertz1014 — Sun, 10 Feb 2019 17:37:47 GMT

This has been ongoing for over a week now and still nothing has changed yet the user agreement has been updated. It's really changing my decision to go premium this upcoming week.

Re: Ps4 Spotify tracks keeps pausing its self after 1-3 seconds of trying to play any track

CrankVolt — Sun, 10 Feb 2019 21:13:48 GMT

might have something to do with facebook account? i've created another spotify account from scratch to see if it works and the problem seems to happen only with my principal/facebook linked account.

Sorry if my english is bad or i mispelled something

Ps4 PRO software ver 6.20

Spotify ver. 2.23.13

Problem: Pause after 2-3 secs, tried sending music from tablet/android or selecting it directly on ps4.

Re: Ps4 Spotify tracks keeps pausing its self after 1-3 seconds of trying to play any track

user-removed — Mon, 11 Feb 2019 04:43:47 GMT

I did the same thing, and you're right, the account with my Facebook keeps pausing, I ended up just creating a new account not associated with my Facebook and it's working like usual.

Re: Ps4 Spotify tracks keeps pausing its self after 1-3 seconds of trying to play any track

Bebrusas — Mon, 11 Feb 2019 14:47:25 GMT

Yeah same here