Spotify Connect works only if the TV and the app is turned on

roeekl — Wed, 20 Feb 2019 15:15:12 GMT

Plan

Premium

Country

Israel

Device

Samsung UE43NU7120

Operating System

Tizen

My Question or Issue

When I use spotify connect in other devices, I was able to select the device from the available devices menu, and then the device was opened with the spotify app.
But with my Samsung TV, I can only select the TV if is turned on and the Spotify app is open.
Is there any way to fix it? Or it's just how Spotify Connect works on Tizen?

Re: Spotify Connect works only if the TV and the app is turned on

Guido — Thu, 21 Feb 2019 08:09:43 GMT

Hey @roeekl.

Thanks for getting in touch!

Certain devices need to be active if you want them to show in the Spotify Connect picker. Perhaps try switching off the Show local devices only setting. This means your app will try to find nearby devices that aren't on the same internet connection as you. Here's how:

Tap Home.
Got Premium? Tap Your Library.
Tap Settings.
Tap Devices.
Switch off Show local devices only and try Connect again.

Be sure to be logged in with the same Spotify account on your TV.

Hope it works! Let us know if you have further questions.

Have a nice day.

topic Re: Spotify Connect works only if the TV and the app is turned on in Other (Podcasts, Partners, etc.)

Spotify Connect works only if the TV and the app is turned on

Re: Spotify Connect works only if the TV and the app is turned on