topic Re: Next song is broken in Other (Podcasts, Partners, etc.)

Next song is broken

ChopperGunnerNL — Tue, 16 Jul 2019 17:54:08 GMT

Plan

Premium

Country

The Netherlands

Device

PC/iPhone 6s

Operating System

iOS 12.3.1/Windows 10 1903

My Question or Issue

My Spotify on both PC and iPhone have a weird bug.

Whenever I wanna skip a song or autoplay plays the next song, it automatically chooses a random song from another playlst.

So I play song A, autoplay plays the next song when A is over, and song B gets played from a very different playlist in shuffle mode. This also occurs when I play a song from that playlist in normal mode. It's like my shuffle mode is permanently enabled and everytime the next song gets played, it picks a song from a different playlist, and it's always the same one. This problem both occurs on my iPhone and PC.

Re: Next song is broken

Guido — Wed, 17 Jul 2019 11:54:02 GMT

Hello @ChopperGunnerNL,

Thanks for getting in touch.

Have you tried reinstalling the app? You can read here how. If that didn't help, check if there is still music in your queue. You might need to clear the queue if there is songs in there.

Hope it will work. Let us know if you have further questions.

Have a nice day.

Re: Next song is broken

ChopperGunnerNL — Wed, 17 Jul 2019 12:23:26 GMT

Hi Guido,

Thanks for the reply, fortunately there was no need for a reinstall.

The problem was solved by playing songs from random playlists and let them shuffle.