topic Re: SamsungTV Remote can't start spotify music in Other (Podcasts, Partners, etc.)

SamsungTV Remote can't start spotify music

Darenzd22 — Mon, 29 Jul 2019 13:57:32 GMT

Hi, I've used spotify on my samsung tv for the past year and a half. It worked flawless, I played the music via my tv remote, or via other devices...

Today as usual i opened the spotify app on my tv by using the tv remote, I seleceted a random playlist via browse, and wanted to click play but nothing happend. The music simply wont start, I can access the playlist and see the entire list of songs, even scroll up or down. But It wont start playing the actual song.

On the other hand if i play music via my devices eg. laptop, watch, phone and then chose available devices it works fine. Although even then on the tv itself it doesn't update the screen to the music its playing.

I tried deleting the app and reinstaling but it didnt work...

Please help.

Re: SamsungTV Remote can't start spotify music

Filipolis — Tue, 30 Jul 2019 05:58:12 GMT

Have the same bug since yesterday

App is extremly slow in reaction

Re: SamsungTV Remote can't start spotify music

jackois — Tue, 30 Jul 2019 08:45:41 GMT

Exactly the same with mine... the select button works fine until you get to the point that you want to actually playsomething and then nothing...

Re: SamsungTV Remote can't start spotify music

LJ29 — Tue, 30 Jul 2019 08:57:47 GMT

I've had exactly the same issue since yesterday as well. Tried everything!

Re: SamsungTV Remote can't start spotify music

Darenzd22 — Tue, 30 Jul 2019 09:58:44 GMT

Exactly the same with me... was there some kind of a update last week?

Re: SamsungTV Remote can't start spotify music

Darenzd22 — Tue, 30 Jul 2019 09:59:40 GMT

The same here, the only way it works is controling through pc or phone, but even then there is no changes on the homepage on the tv, as if its not playing music... even though it is...

Re: SamsungTV Remote can't start spotify music

jacquie_arnott — Tue, 30 Jul 2019 11:32:22 GMT

Exactly the same for me started last night! Have tried everything (logging in/out, reinstalling app, checking software on TV). Have now sent a mail to support to ask them to sort out.

Re: SamsungTV Remote can't start spotify music

donxthedon — Wed, 31 Jul 2019 08:06:51 GMT

Sorry not an answer - just someone else with the same problem. I've tried Samsung software (up to date), deleting & reinstalling Spotify but nothing. Screen shows & I am able to navigate but I am unable to "play" any songs.

Re: SamsungTV Remote can't start spotify music

Darwish14 — Wed, 31 Jul 2019 19:22:19 GMT

Same problem here, now I know that it is a common and new problem. Hope spotify will fix their samsung tv app soon.

Re: SamsungTV Remote can't start spotify music

vigs1605 — Wed, 31 Jul 2019 23:19:24 GMT

Same here. Adding comment to see if it gains traction. I hate to use my phone when home and with this bug, I can only control the play using the phone.

Re: SamsungTV Remote can't start spotify music

Darenzd22 — Thu, 01 Aug 2019 00:04:40 GMT

I didn't even notice that there was an update done on the software, haven't found any info on that...

Re: SamsungTV Remote can't start spotify music

donxthedon — Thu, 01 Aug 2019 08:59:49 GMT

Just tried the app again this morning & it's working again!

Re: SamsungTV Remote can't start spotify music

jackois — Thu, 01 Aug 2019 09:19:12 GMT

Thanks, I checked first thing and it wasn't, but have just tried again and it is.

Re: SamsungTV Remote can't start spotify music

vigs1605 — Fri, 02 Aug 2019 00:49:47 GMT

WORKS!!!! YAY. Throw the phone away!

Re: SamsungTV Remote can't start spotify music

LJ29 — Fri, 02 Aug 2019 05:46:50 GMT

This last few days can only be described as an ORDEAL. First world problems
😄

Re: SamsungTV Remote can't start spotify music

danwhite77 — Sat, 01 Feb 2020 20:14:17 GMT

I realize this is an old thread but I'm having this issue on a Samsung 60" model UN60KU6300. It worked fine for a bit today and then suddenly it's like the center "return" button doesn't work. The button works on the TV and other apps but not the Spotify app. Was an update pushed out? Is there anything I can do? This thread seems to indicate nothing worked until magically the app snapped out of it. Tks