topic Re: Spotify Wrapped Still Not Working Across Devices in Other (Podcasts, Partners, etc.)

Spotify Wrapped Still Not Working Across Devices

cjd1426 — Sat, 14 Dec 2019 19:12:46 GMT

Plan

Free

Country

USA

Device

iPhone XR (iOS 13.3)/Dell Laptop (Windows 10)

My Question or Issue

Spotify wrapped still isn’t working for me. The playlists show up but when I try to click for my stats this year nothing shows up. I tried using my laptop but I still get an error screen that says “something is wrong try again later”. I tried logging onto a multitude of different phones but it still doesn’t work. Will I ever be able to get my stats?

Re: Spotify Wrapped Still Not Working Across Devices

Mario — Sun, 15 Dec 2019 10:41:47 GMT

Hey there @cjd1426,

Thanks for posting about this here in the Community.

Just to confirm, are you having the same issue when accessing your Wrapped 2019 stats here through an incognito or private window in your browser?

If you're still having troubles even after trying that, it'd be helpful to check this Ongoing Issue, click + Vote and comment with all the required info to stay up-to-date on its developments.

For any questions or doubts you might have about Wrapped, it'd be also helpful to take a look at this Spotify Answer.

Hope you find this info useful. We'll be here in case you need any further help!

Re: Spotify Wrapped Still Not Working Across Devices

cjd1426 — Tue, 17 Dec 2019 20:01:19 GMT

Tried accessing it from an incognito window and still got the same error (hmmm. Somethings not working, so sorry about that).

Re: Spotify Wrapped Still Not Working Across Devices

Guido — Thu, 19 Dec 2019 08:06:06 GMT

Hey @cjd1426,

We are aware that for some users the Wrapped page doesn't load.

Head over here to let us know you are experiencing this issue and we'll keep you up-to-date.

Let us know if you have further questions.

Have a nice day!