topic Re: Search keyboard no longer loads on Sony Smart TV in Other (Podcasts, Partners, etc.)

Search keyboard no longer loads on Sony Smart TV

Multipurpose — Thu, 17 Sep 2020 09:11:55 GMT

My Question or Issue

After a recent update of the Spotify App on my Sony Bravia Smart TV, the search function no longer works correctly. At first it started loading the Google speech search rather than the keyboard option - now it just doesn't load either - meaning I can not search at all.

It seems like the Google voice search is meant to load, but doesn't. When I press one of the letter/number keys on the TV remote, it turns Spotify off.

The below picture shows where normally the keyboard or Google search option would normally pop up - but nothing happens.

Re: Search keyboard no longer loads on Sony Smart TV

JuliusC — Thu, 17 Sep 2020 14:21:37 GMT

Have you find any solution yet?

Have the same problem

I uninstall it and install it back, still same problem I reboot the smart tv, still same thing

If I find a solution I will let you know...think is a glitch......

Re: Search keyboard no longer loads on Sony Smart TV

Simonburgess385 — Sat, 19 Sep 2020 02:28:31 GMT

Same problem, this is a temp fix that works for me:

Go to spotify search bar in app.
Now press the home button on your remote. Click back into the Spotify App in home screen, and the keyboard should now be up.

Re: Search keyboard no longer loads on Sony Smart TV

docdaddy — Sun, 20 Sep 2020 16:18:27 GMT

I was just about to post here, I have the same problem on my Sony 950H TV. I click on Search, it goes to the search box, but I can't get a keyboard to come up to actually enter something to search for.

Re: Search keyboard no longer loads on Sony Smart TV

abuttigieg — Mon, 21 Sep 2020 13:03:41 GMT

Same issue here. I even have a physical keyboard too. Just ignores it. This bug needs to be fixed please!

Re: Search keyboard no longer loads on Sony Smart TV

anbrih1950 — Wed, 23 Sep 2020 21:46:37 GMT

I'm also having this problem. I've tried reinstalling etc without success. Consequently I'm on unable to search for anything via my TV.

Re: Search keyboard no longer loads on Sony Smart TV

bckqs — Sun, 27 Sep 2020 11:07:50 GMT

Same problem here.

Sony 65XE9005. Android 8.0.0.

Spotify version 1.33.0.

All other apps on TV works fine and keyboard popup.

Re: Search keyboard no longer loads on Sony Smart TV

Multipurpose — Tue, 29 Sep 2020 08:29:41 GMT

Well, not sure how - but mine is now fixed. And I'm happy to say, with a much improved search function than previously.

Re: Search keyboard no longer loads on Sony Smart TV

anbrih1950 — Tue, 29 Sep 2020 13:14:06 GMT

Hi, much thanks, I have just tried mine and all functioning OK now. Not sure yet about improved functionality but will check and post again later accordingly. For now, I'm well happy to get search functionality back.

Re: Search keyboard no longer loads on Sony Smart TV

bckqs — Tue, 29 Sep 2020 13:20:17 GMT

I confirm as well. Keyboard appears.

Re: Search keyboard no longer loads on Sony Smart TV

Huothar — Tue, 16 Feb 2021 21:57:56 GMT

I still have this issue. It’s **bleep** annoying.

Re: Search keyboard no longer loads on Sony Smart TV

CarlosE — Tue, 16 Feb 2021 22:26:22 GMT

Hey there @Huothar,

Thanks for posting on this thread.

As a first step, try logging out, unplugging your TV for a few seconds and plugging it back, and logging back in.

If that doesn't do the trick, we recommend reinstalling the app.

It's also worth restarting your router to check if that makes any difference.

Keep us posted on how it goes.

Re: Search keyboard no longer loads on Sony Smart TV

Huothar — Fri, 12 Mar 2021 20:32:07 GMT

Issue still present. Seems it’s a compatibility problem with my Logitech keyboard that only the Spotify app has.

ref: https://community.spotify.com/t5/Android/Android-TV-External-Keyboards-Not-Working-Since-GUI-Update/m-p/5166028#M174845

Re: Search keyboard no longer loads on Sony Smart TV

rgd1 — Sat, 11 Nov 2023 19:28:10 GMT

This was marked as the Solution to the keyboard problem. But there is no text. Help me ?

Keyboard does not appear in search feature of spotify on my tv

Thu, 05 Dec 2024 19:20:58 GMT

I open Spotify app then go to search for a specific artist but the keyboard does not come up so I can’t type it in. This is on my samsung tv