Spotify Web: Songs not playable for more than 9 seconds, Songs in playlists not selectable

hikarichisame — Fri, 23 Oct 2020 10:28:27 GMT

Plan

Premium

Country

Germany

Device

Vivaldi Browser (Chrome-based)

Operating System

Windows 10

My Question or Issue

When selecting a song in any playlist, the song attempts to start but immediately wanders to the next one in the list for a random number of times. The reached song then plays for exactly 9 seconds and then just stops. The 9-second-rule applies to every song played.

Re: Spotify Web: Songs not playable for more than 9 seconds, Songs in playlists not selectable

Ivan — Mon, 02 Nov 2020 12:43:37 GMT

Hey there @hikarichisame,

Thanks for posting - we’re here to help!

First thing you can try is using the Spotify web player in a private/incognito window. This will make sure you avoid issues with your browser's cache. If that doesn't do the trick try again in a different kind of browser.

If this persists after trying another browser, check if you observe the same when connecting to a different network. In case it works with another connection, it's best to contact the service provider of the original network for more information.

Hope this helps. Keep us posted.

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Spotify Web: Songs not playable for more than 9 seconds, Songs in playlists not selectable

Re: Spotify Web: Songs not playable for more than 9 seconds, Songs in playlists not selectable