topic Re: [Web Player][Playlists] Music stops at :10 on all songs, all playlists using Webplayer on deskto in Other (Podcasts, Partners, etc.)

[Web Player][Playlists] Music stops at :10 on all songs, all playlists using Webplayer on desktop

liloleme23 — Tue, 10 Nov 2020 17:05:53 GMT

I've refreshed, I've closed Safari and restarted the web player 3x, and I even restarted my computer - every song on every playlist I try will only play the first :10 seconds and then pauses, and will not resume.

Re: [Web Player][Playlists] Music stops at :10 on all songs, all playlists using Webplayer on deskto

phucknames — Tue, 10 Nov 2020 18:11:35 GMT

Yeah I am having the same problem and it is bad with a lot of errors in the console.

Tried to clear history, close Safari and login again but it is the same.

I can listen to podcasts but music always becomes mute after about 10 seconds.

Re: [Web Player][Playlists] Music stops at :10 on all songs, all playlists using Webplayer on deskto

eltorita — Tue, 10 Nov 2020 22:27:10 GMT

same here. Safari 14.0

Re: [Web Player][Playlists] Music stops at :10 on all songs, all playlists using Webplayer on deskto

Sakebu — Wed, 11 Nov 2020 08:08:32 GMT

Same here from Japan. I’ve tried re-login, refreshing pages for several times.
This problem started occurring since around 22:00 JPT, since there were some minor changes to the web player, I’m pretty sure this was caused by the latest updates

Re: [Web Player][Playlists] Music stops at :10 on all songs, all playlists using Webplayer on deskto

Sakebu — Wed, 11 Nov 2020 08:12:06 GMT

Also in addition, I have met some cases that songs have resumed for extra 2-3 seconds.

Re: [Web Player][Playlists] Music stops at :10 on all songs, all playlists using Webplayer on deskto

ansible12 — Fri, 13 Nov 2020 21:20:36 GMT

Same thing for me. Both Chrome and Firefox on Windows 10. Tried clearing cache, logging out of all accounts, restarting, upgrading...etc

Started happening earlier this week.

Re: [Web Player][Playlists] Music stops at :10 on all songs, all playlists using Webplayer on deskto

Xenia — Sat, 14 Nov 2020 08:09:15 GMT

Hey there folks,

Thanks for reaching out about this in the Community!

There's another thread on a similar issue here containing some suggestions worth checking.

Let us know how it goes! We’ll be right here if you still need help 🙂