topic Re: Identity Theft in Other (Podcasts, Partners, etc.)

Identity Theft

jakegerb — Mon, 29 Jun 2020 11:22:52 GMT

Someone is using Santanas Identity to get on Release Radars of people.
This song is a trap song, and has nothing to do with the real Santana. The real artist is even linked to the fake song which makes this even worse.

Spotify do something about it!

I blocked this song on my release radar, because I don't want my ears to bleed from music I never actually subscribed to.

Re: Identity Theft

Emilia_8 — Mon, 29 Jun 2020 11:37:55 GMT

Hello @jakegerb,

Thank you for reaching out here in the Community!

Spotify displays music according to the metadata delivered to them by artist's label or distributor.

However, if you see that some info is displayed incorrectly, you can follow the steps provided in this Support Article to report it.

Keep in mind that it might take some time before the changes are applied.

I hope you'll find this helpful!

Re: Identity Theft

jakegerb — Mon, 16 Nov 2020 23:59:42 GMT

there is no appropriate button to report it. this week again on my release radar:

one guy called gary franks collaborated with a guy named john williams. it's not the john williams that I follow, however it still is on my radar. makes no sense.

same for a guy who collaborated with a guy named santana. obviously it was not the real one. the song is literal garbage. still it is on my release radar.

I think you don't understand the real problem here.

Re: Identity Theft

Jeremy — Tue, 17 Nov 2020 10:41:29 GMT

Hey there @jakegerb,

Thank you for your reply.

In this case we suggest you have a look at this article under Broken or incorrect content > If it’s not a technical issue, and follow the steps that's provided.

If you have any questions we're always one reply away.

Cheers!

Re: Identity Theft

jakegerb — Mon, 28 Dec 2020 10:57:07 GMT

thanks for your reply. Ok so now I know where to report it. But the problem keeps coming back. Also I think going through various stages in order to report something THIS big, being much of a problem for probably millions of people.

Re: Identity Theft

Alex — Mon, 28 Dec 2020 12:17:31 GMT

Hi there @jakegerb,

As long as this inappropriate content is reported to the responsible team at Spotify the right folks should take legal action if necessary.

nevertheless, we don't have information when this is going to happen.

Don't hesitate to reach out again if you have questions.