topic Re: spotify syncs mobile to web , doesnt web to mobile in Other (Podcasts, Partners, etc.)

spotify syncs mobile to web , doesnt web to mobile

asapv1be — Mon, 24 May 2021 04:21:06 GMT

when i listen to a playlist on spotify mobile it continues on to web (this means I cannot continue where I left off from web)

however when i listen to one on web it is perfectly fine on mobile and I can continue where I left off from mobile how do i make it so they don't sync?

i apologize for all these labels but someone made a horrendous thing in the development

Re: spotify syncs mobile to web , doesnt web to mobile

Billy-J — Mon, 24 May 2021 16:44:10 GMT

Hey @asapv1be, thanks for reaching out to the Community!

When you're listening on the web, can you let me know which browser you're using? Does the same thing happen when trying to pick up from a different browser or private window?

Also, can you let me know the make and model of your mobile device, and the desktop?

Let me know how everything goes!

Re: spotify syncs mobile to web , doesnt web to mobile

asapv1be — Mon, 24 May 2021 16:57:13 GMT

it happens on any browser and I have a windows 10 pc and a samsung mobile phone, i think it might be an option but idk which one. pc doesn't sync to mobile but mobile syncs to pc

Re: spotify syncs mobile to web , doesnt web to mobile

Billy-J — Tue, 25 May 2021 18:41:33 GMT

Hey @asapv1be,

Thanks for the info!
To see if this isn't just browser-related, can you let me know if this happens when you use the app on your device? If you don't have the app installed on your computer, you can install it here.

Let me know how this goes!