topic [BBBold9900] Offline Mode stuck in Other (Podcasts, Partners, etc.)

[BBBold9900] Offline Mode stuck

Certï — Mon, 07 Oct 2013 15:43:23 GMT

Hey everyone, I have spotify premium on my blackberry and for a while everything worked fine, could sync my offline playlists /wifi etc. Now I am connected to the same wifi network and nothing on my blackberry has been changed and spotify is stuck in offline mode despite full bars from the wireless network... Has anyone else come across issues like this? How do I fix it?

Thanks in advance

Re: [BBBold9900] Offline Mode stuck

Peter__ — Mon, 07 Oct 2013 15:51:13 GMT

Hey 🙂

Have you tried toggling the "Offline Mode" option in the settings menu?

Peter

Re: [BBBold9900] Offline Mode stuck

Certï — Mon, 07 Oct 2013 22:45:42 GMT

Sorry, should have mentioned it in the original post; but I've toggled the offline switch in the settings aswell as restarting the app, decice, etc...

Re: [BBBold9900] Offline Mode stuck

Peter__ — Tue, 08 Oct 2013 10:34:58 GMT

Can you load webpages over the same WiFi network on the phone?

Peter

Re: [BBBold9900] Offline Mode stuck

Certï — Tue, 08 Oct 2013 10:42:27 GMT

I can load webpages via the internet browser no problem, but strangely I cannot connect to the blackberry appworld on the same WiFi connection... any idea what may be the problem?

Re: [BBBold9900] Offline Mode stuck

Peter__ — Tue, 08 Oct 2013 11:18:18 GMT

Do you have an active BlackBerry data plan via your mobile provider?

Peter