topic Re: I phone 4s not syncing playlists - red exclamation mark? in Other (Podcasts, Partners, etc.)

I phone 4s not syncing playlists - red exclamation mark?

CJ87 — Thu, 31 Oct 2013 05:28:17 GMT

Hi all. Every time I try and sync a playlist it comes up with a red exclamation mark next to the first track! Please help. C

Re: I phone 4s not syncing playlists - red exclamation mark?

Taylor — Thu, 31 Oct 2013 08:31:01 GMT

Hi, and welcome to the community!

After doing a bit of hunting for similar issues, I came across a solution for someone with the same thing.

From the looks of things, this is a cache problem. Try a clean reinstallation of the Spotify app and see if that helps.

Anthony 🙂

Re: I phone 4s not syncing playlists - red exclamation mark?

Joe — Thu, 31 Oct 2013 10:20:41 GMT

Clearing the cache will fix it as this is mostly caused when you have too little available storage space left ( below 1GB) so, as well as clearing the cache you may need to remove or undownload a playlist or two.

Re: I phone 4s not syncing playlists - red exclamation mark?

Taylor — Thu, 31 Oct 2013 18:56:11 GMT

@jwylot wrote:

Clearing the cache will fix it as this is mostly caused when you have too little available storage space left ( below 1GB) so, as well as clearing the cache you may need to remove or undownload a playlist or two.

Can't clear cache on iOS devices 😉

But yes, undownloading playlists will also help if you have lots of playlists synced.

Anthony 🙂