topic Re: "Unavailabe to control" - unable to stream podcasts in Other (Podcasts, Partners, etc.)

"Unavailabe to control" - unable to stream podcasts

Ivo_pires — Tue, 11 Jan 2022 21:41:08 GMT

Plan: Premium

Country: PT

Devices: Samsung Galaxy 9+, Galaxy S20 and PC

Operating Systems: Android, Linux Mint and Windows 10.

My Question or Issue:

I'm unable to stream podcasts to two of my "Spotify Connect" devices (Roberts Stream93i and Onkyo TX-8150). While playing a podcast, on the "Connect to a device" list, it states "Unavailable to control" on these two devices.

This doesn't happen while streaming music.

Any ideas?

Re: "Unavailabe to control" - unable to stream podcasts

Jeremy — Thu, 13 Jan 2022 08:21:10 GMT

Hi there @Ivo_pires,

Thank you for reaching out to the Community.

Can you perform a clean reinstall of the app? This will make sure there's no old cache files causing this.

On another note, do you get the same behavior if you're trying from a different device?

We'll keep an eye out for your reply.

Take care!

Re: "Unavailabe to control" - unable to stream podcasts

Ivo_pires — Thu, 13 Jan 2022 11:03:45 GMT

Thank you for your reply.

I performed a clean install as instructed and the problem persists.

I get the same behaviour on all devices (smartphone, tablet and PC) and OS (Android, Linux Mint 20.2 and Windows 10) I've tried in.

Best regards,

Ivo

Re: "Unavailabe to control" - unable to stream podcasts

Jeremy — Fri, 14 Jan 2022 15:29:08 GMT

Hi again @Ivo_pires,

Thank you for your reply and confirmation. Good troubleshooting so far!

Can you check the firewall and the anti-virus to be sure that Spotify isn't blocked?

If that doesn't do the trick and you're using any VPN, can you disable it?

If the issue persists it would be great if you can provide us a screen recording so that we can have a closer look directly from your end.

We'll be on the lookout for your reply.

Take care!

Re: "Unavailabe to control" - unable to stream podcasts

Ivo_pires — Fri, 14 Jan 2022 17:32:36 GMT

Hi!

Thank you for your reply.

I've checked the AV and firewall (OS and router) and spotify ins't blocked
and I'm not using any VPN.

I've other Spotify connect devices that accept podcast streams (Marantz
M-CR610, and Google Chromecast Audio dongle).

I'm attaching a screenshot from my smartphone and another from the Linux
Mint app.

Best regards,
Ivo

Re: "Unavailabe to control" - unable to stream podcasts

Ivo_pires — Fri, 14 Jan 2022 18:02:52 GMT

Now with the screenshots...

Re: "Unavailabe to control" - unable to stream podcasts

Eni — Sat, 15 Jan 2022 20:24:30 GMT

Hey there @Ivo_pires,

Thanks for getting back to us.

Currently, some speakers are unable to play podcasts via Spotify Connect, as they're generally categorized as mixed media (meaning they could contain both video and audio), which may be causing the issue.

It seems that other users would like to have this option as well and posted this idea. Despite its current status, you can still add your vote to it and if anything changes in the future, we'll make sure to keep everyone updated over there.

If you need a hand with anything else, the Community is here for you 🙂