topic Re: Samsung wireless multiroom speakers stopped stopped working in Other (Podcasts, Partners, etc.)

Samsung wireless multiroom speakers stopped working

Armand — Sat, 16 Jul 2022 18:01:13 GMT

My samsung wam751 multiroom speakers suddenly stopped working. I've restarted my entire network, reset the speakers and re-added, tried downgrading the android Spotify app. It doesn't work from the Windows app either. Both Windows and android apps see the speakers and can connect to them but immediately pause play and the songs hang at 0:00

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Re: Samsung wireless multiroom speakers stopped stopped working

baxschwepo — Thu, 14 Jul 2022 09:00:44 GMT

Mine too, seems to be discontinued product from Samsung. I found some older posts with the same issue, but didn't find a solution...is there one?

Re: Samsung wireless multiroom speakers stopped stopped working

Armand — Thu, 14 Jul 2022 09:11:18 GMT

when did yours stop working? mine stopped today, they were still working still yesterday

I found similar recent topics from people with other speakers but exactly the same symptoms, where are you located?

https://community.spotify.com/t5/Other-Podcasts-Partners-etc/Spotify-Connect-able-to-connect-to-speaker-but-unable-to-play/m-p/5383518#M88524

https://community.spotify.com/t5/Other-Podcasts-Partners-etc/Spotify-Connect-issue-on-multiple-platforms-examined/td-p/5401177

Re: Samsung wireless multiroom speakers stopped stopped working

Wout5 — Thu, 14 Jul 2022 12:53:34 GMT

I encountered the same problem. My Samsung wireless multiroom speakers suddenly stopped working.

Re: Samsung wireless multiroom speakers stopped stopped working

Armand — Thu, 14 Jul 2022 13:17:30 GMT

are you in the netherlands too?

Re: Samsung wireless multiroom speakers stopped stopped working

andvib — Thu, 14 Jul 2022 18:59:05 GMT

https://community.spotify.com/t5/iOS-iPhone-iPad/Spotify-Connect-stopped-working-on-my-MultiRoom-system/td-p/5353783/page/6

Re: Samsung wireless multiroom speakers stopped stopped working

Vasil — Fri, 15 Jul 2022 11:01:32 GMT

Hey folks!

There was an intermittent issue with speakers yesterday but this should be good now 🙂
If it's still not working for you, reset the speakers, try again let us know how it went.
Thanks!

Re: Samsung wireless multiroom speakers stopped stopped working

Armand — Fri, 15 Jul 2022 15:38:48 GMT

Now spotify can't even connect to my speakers 😪 although it still sees them. I have reset my speakers

Re: Samsung wireless multiroom speakers stopped stopped working

Armand — Fri, 15 Jul 2022 15:46:44 GMT

now it suddenly does work, keeping my fingers crossed

Re: Samsung wireless multiroom speakers stopped stopped working

Armand — Fri, 15 Jul 2022 15:51:37 GMT

that didn't last very long after 1 song it stopped working again

Re: Samsung wireless multiroom speakers stopped stopped working

Chipster — Fri, 15 Jul 2022 21:31:53 GMT

Dident work for me to reset the Speaker. 😞

Re: Samsung wireless multiroom speakers stopped stopped working

Armand — Sat, 16 Jul 2022 15:39:00 GMT

it's working for me now, after a reset of the speakers and hub and router reboot

Re: Samsung wireless multiroom speakers stopped stopped working

Armand — Sun, 17 Jul 2022 03:43:12 GMT

Worked fine yesterday, today it's broken again

Re: Samsung wireless multiroom speakers stopped stopped working

baxschwepo — Sun, 17 Jul 2022 08:09:32 GMT

Hi Vasil

I resetted the speaker, still the same issue. After choosing the WAM350 speaker, it immediately stops...all loadspeakers are shown.
By the way, I am located in Switzerland and having this issue since a week...

Cool to see that somebody seems to deal with this problem.

Best
SwiPowE

Re: Samsung wireless multiroom speakers stopped stopped working

AndreaB72 — Sun, 17 Jul 2022 16:44:45 GMT

Hi everyone,
I'm from Northern Italy, some WAM35x/55x/75x speakers, same problem (at least from yesterday). Nope with Android app, this morning Spotify Connect briefly worked via Spotify web access. Then ceased to.

Re: Samsung wireless multiroom speakers stopped stopped working

GBeulen — Sun, 17 Jul 2022 19:14:50 GMT

I am, same issue. Google cast also stopped connecting, so I cant even cast to shitty speakers either!

Re: Samsung wireless multiroom speakers stopped stopped working

OscarDC — Mon, 18 Jul 2022 19:25:29 GMT

Hey folks,

Thank you for keeping in contact.

After this type of issue, we'd always recommend performing a clean reinstall of the app. This is often an overlooked step, but it’s more thorough than a regular one and can be helpful in getting rid of any cache that might be causing trouble from the previous update.

In case the issue persists, include in your next response the make, model and OS version of your device (if you haven't yet), along with the Spotify version you're currently running.

We'll be on the lookout,

Re: Samsung wireless multiroom speakers stopped stopped working

pabe03 — Mon, 18 Jul 2022 21:47:00 GMT

This is a Spotify DNS issue. Setting DNS to 8.8.8.8/8.8.4.4 in your modem/router will solve problem.

Re: Samsung wireless multiroom speakers stopped stopped working

Armand — Tue, 19 Jul 2022 05:33:44 GMT

It's broken on the Web player too...

Re: Samsung wireless multiroom speakers stopped stopped working

GBeulen — Tue, 19 Jul 2022 06:38:12 GMT

Tried that, didnt work