I have a student plan and I am charged for a family plan

Edgard009 — Fri, 21 Oct 2022 05:38:48 GMT

My student subscription account is for $57 mexican pesos per month, but Spotify charged me up $179 mexican pesos

Re: I have a student plan and I am charged for a family plan

Jeremy — Sat, 22 Oct 2022 14:37:56 GMT

Thank you for reaching out to the Community. Let's take a closer look into this.

To start with, can you follow the steps provided here to see if you have another account that you might be charged for?

If you can't find another account we suggest that you contact our customer support so that they can track the payment.

Let us know how it goes so that we can continue to assist you if you need us to.

Cheers!