topic Mobile notification for podcasts I no longer subscribe to in Other (Podcasts, Partners, etc.)

Mobile notification for podcasts I no longer subscribe to

Fealera — Mon, 24 Oct 2022 10:17:04 GMT

Hello,

I'm using Spotify on the mobile app and I'm having a problem that I can't solve. Maybe the community can help me?

I get notifications for every new episode of podcasts I subscribed to in the past, despite unsubscribing from them a long time ago.

1. Last year I subscribed to many podcasts that I wanted to listen to
2. I don't have time to follow them anymore, I unsubscribed from all the podcasts
3. I turned off notifications in spotify settings.
4. But I always get notifications when a new episode of a podcast comes out.

I already tried to resubscribe to the podcast before unsubscribing again, I uninstalled the app, cleared cache and data before reinstalling spotify, but the problem persists.

The only solution I have found is to block all notifications from the spotify app in my phone settings. It works but deprives me of other notifications that might interest me.

Does anyone know how to help me? It would be really great 🙂

Plan Premium, France, iPhone SE, iOS 16.0.3
(Sorry if my post is not correct, I don't speak English very well)

Re: Mobile notification for podcasts I no longer subscribe to

Lyubka — Tue, 25 Oct 2022 12:38:15 GMT

Hey @Fealera,

Thank you for reaching out here in the Community and for the troubleshooting you've done so far!

It'd also be a good idea to log out of all of the devices where you're logged in, restart them and then log back in two times in a row. It sounds a bit odd, but it forces a sync between the account and your device.

In case the issue persists, it'd be great if you could tell us the exact Spotify version you're currently running. If you don't know how to check it-go to this FAQ.

Hope this helps. Let us know how you get on.

Re: Mobile notification for podcasts I no longer subscribe to

Fealera — Fri, 28 Oct 2022 20:05:32 GMT

Good evening Lyubka,

Thank you very much for your answer. I tested the solution of forcing a sync between the account and your device by logging out of all my devices multiple times, and it seems to have worked for now.

Thank you very much !

Re: Mobile notification for podcasts I no longer subscribe to

Lyubka — Sun, 30 Oct 2022 13:53:07 GMT

Hey @Fealera,

Thank you for your reply and confirmation.

We're glad to hear that everything works as it should for you again 🙂

We've checked your profile and it looks like you're new to the Community. Have you checked out our Music exchange section? You may find song recommendations there!

Also, if you like you can go ahead and introduce yourself in this thread.

If you ever have any other questions in the future, feel free to post in the Community again!

Re: Mobile notification for podcasts I no longer subscribe to

MaximillianC — Fri, 11 Aug 2023 06:53:58 GMT

I appreciate you offering a workaround for this issue, but I must say, that solution is fairly inconvenient, and this is clearly a bug that should be addressed. Was this submitted as a bug for the Spotify development team to address? I am experiencing this issue now, after having moved all of my podcast subscriptions over to Google Podcasts (I got frustrated with Spotify's podcast navigation functionality). I still use Spotify, but it's annoying to keep getting these subscription notifications, and I don't see a notification channel/category just for the Podcast subscription notifications, so there's no way AFAIK to turn just those off.

Re: Mobile notification for podcasts I no longer subscribe to

bjrg — Fri, 13 Oct 2023 10:52:26 GMT

The team has to come up with a solution. This is very annoying. I am still receiving notifications for the podcasts I have unsubscribed from.

Just recently after Google announced they will be killing their Podcasts app I thought about migrating to Spotify for podcasts but the experience was indeed poor and I moved back to Google Podcasts (until it dies completely).

Now, I have unsubscribed from all the podcasts but I am still receiving notifications. I have tried almost everything. This seems to be a glitch because previously I subbed to one of the Spotify exclusive podcasts and after the podcast was available on other Podcasts streaming apps I unsubbed from Spotify and didn't receive any notification further.

You have to lookup on this glitch, bug whatever it is, it is annoying.

Re: Mobile notification for podcasts I no longer subscribe to

dbstraffin — Thu, 16 Nov 2023 13:59:35 GMT

I'm currently having the same issue on Android, so it's not just the iphone version and it still hasn't been fixed after a year.

Re: Mobile notification for podcasts I no longer subscribe to

AlecCollins — Fri, 15 Mar 2024 14:08:35 GMT

I'm having this problem for a second time. There used to be an area under settings, I think...you could go I to that and stop notifications from ubsubbed podcasts.