topic Re: Unable to Share Songs to Instagram Story in Other (Podcasts, Partners, etc.)

Unable to Share Songs to Instagram Story

D4ng3rD4v3 — Sat, 19 Nov 2022 16:37:10 GMT

Plan

Premium Family

Country

USA

Device

Samsung Galaxy S22

Operating System

Android 13

Spotify Version

8.7.84.382

Instagram Version

261.0.0.21.111

My Question or Issue

Whenever I try to share a song from the Spotify app to Instagram for a story, Spotify brings me to a screen where I can see the track title, artist, art, etc. However, when I tap the Instagram story icon to share, it just reloads and takes me back to the same screen; it also says "Unsupported Browser" when I tap More.

Both applications have all permissions allowed and are up-to-date as of 11/19/2022.

Can't post songs on my story

obamna — Tue, 02 Aug 2022 19:35:06 GMT

Plan

Free

Country

Bulgaria

Device

TCL 20 SE

Operating System

Android

My Question or Issue

When i try to post a song or a lyrics instagram just crashesh multiple times and everything is up to date but i still can't post

Re: Can't post songs on my story

letheanx — Tue, 02 Aug 2022 20:45:10 GMT

I have the exactly same problem on my S21. Instagram and Spotify versions are the latest. Performed clean-reinstall on both apps after clearing cache/data. Nothing helped.

Re: Can't post songs on my story

ro--- — Wed, 03 Aug 2022 03:43:22 GMT

Same here with Xiaomi MI 9T. Tried everything mentioned above. Still IG crashes when trying to dejaré a song from Spotify 😞

Share song to instagram stories not working

jahro666 — Thu, 04 Aug 2022 04:22:15 GMT

Plan

Premium

Country

Indonesia

Device

Xiaomi Redmi Note 9 Pro

Operating System

MIUI 12 5.4 Android 11

My Question or Issue

i want to share song to instagram stories, after i click button share to stories spotify app open instagram app, after 1-2sec instagram app force close and return to the page to choose to share on social media platforms on spotify app

Re: Share song to instagram stories not working

Aw1234 — Thu, 04 Aug 2022 05:21:59 GMT

Same issue.

Android 12
Pixel 3XL phone
Issue started today August 4

"Share to" IG Stories crashes.

Tried reinstalling restarting phone.

Also tried reinstalling Spotify.

Did not try reinstalling IG (not feasible - would lose settings and content)

Please investigate + fix asap.

Re: Share song to instagram stories not working

Aw1234 — Thu, 04 Aug 2022 05:26:21 GMT

Same issue.

Australia
Spotify Premium
Android 12
Google Pixel 3XL

Share To Stories crashes

Re: Can't post songs on my story

Alex — Thu, 04 Aug 2022 06:56:07 GMT

Hi folks,

Sorry to hear that this started happening to you.

Can you let us know if this started after an app or OS update? Let us know exactly what happens when you try to share a song to your IG story - does the Spotify app freeze or does Instagram freeze. Does the story become available at all?

It would also be helpful to know your:

- Device model and OS version

- Spotify version

Looking forward to your replies.

Re: Share song to instagram stories not working

kysersoze — Thu, 04 Aug 2022 07:46:36 GMT

Same issue.

Turkey
Spotify Premium
Android 12
Samsung Galaxy S20FE

Re: Can't post songs on my story

letheanx — Thu, 04 Aug 2022 08:35:57 GMT

android version: 12

device: galaxy S21

spotify version:8.7.52.1010

Spotify doesn't crash, only IG crashes. When i click the "stories" button in Spotify it opens IG story page for a second then it crashes. But in the end it doesn't add the story at all

Re: Can't post songs on my story

MalieKeaunui — Thu, 04 Aug 2022 08:51:36 GMT

It's Instagram that crashes not Spotify. So it could be an IG problem. But it only started doing this recently.

Re: Can't post songs on my story

Aw1234 — Thu, 04 Aug 2022 09:43:00 GMT

- No app update

- No OS update as far as I know (it sometimes gives me the option to update OS in the middle of the night in which case I wouldn't know it did)

- Spotify doesn't crash

- IG doesn't crash per se - if IG was not already open, the "share to" would open up a new instance of IG so it becomes a draft Story - in this case, it tries to start a draft Story, fails, reverts back Spotify

Re: Can't post songs on my story

Aw1234 — Thu, 04 Aug 2022 09:48:29 GMT

See this Loom:

https://www.loom.com/share/2f01baa8679a4aea93f32677ed46bd9e

Spotify version is 8.7.52.1010

Re: Can't post songs on my story

od3er — Thu, 04 Aug 2022 09:57:01 GMT

Same issue with Galaxy Note 20 5G and Galaxy A53 5G

Re: Can't post songs on my story

Mohawk56789 — Thu, 04 Aug 2022 11:39:29 GMT

Has been doing it for the last few days out of the blue. It can't post story to Instagram, noting updated or changed and on various phones as you can see others with issue. I sometimes get a white box pop up saying instagram keeps stopping.

Re: Can't post songs on my story

aditya14 — Thu, 04 Aug 2022 15:27:13 GMT

Temporary solution for y'all

Downgrade instagram to version 244.1.0.19.110. It still works with that.

Re: Can't post songs on my story

tylerdalfonso12 — Fri, 05 Aug 2022 00:16:00 GMT

Hey Alex,

Ive been experiencing the same problem as everyone here for the past couple days and I just found this today. this is what I got going on...

1. I choose Share to Instagram stories, switches to Instagram stories for a second and then crashes and goes back to the sharing screen on Spotify. I am able to open up Instagram through my home screen. No apps freeze.

2. Instagram updated 2 days ago and Spotify was 5 days ago. I noticed the problem either Saturday or Monday, can't remember exactly.

3. I'm running android 12 on my pixel 4.

Spotify version- 8.7.52.1010

Instagram version- 246.0.0.16.113

Re: Can't post songs on my story

Aureliusv — Fri, 05 Aug 2022 11:14:24 GMT

Hi there,

Currently experiencing the same as other users have reported. When I go to share a song to my IG story, Instagram opens momentarily at the draft story screen before crashing and redirecting me to the Spotify share screen. Multiple attempts result in a notification that "This app is not responding" (IG). Instagram opens fine on its own otherwise. The story does not become available at all.

It was working fine for me on Aug 3, and the issue started happening on Aug 4. I don't believe there were any app updates but I could be mistaken.

Device: Pixel 5

OS: Android 11

Spotify: version 8.7.52.1010

Re: Can't post songs on my story

obamna — Fri, 05 Aug 2022 17:27:16 GMT

Hi there

Im not sure if it started after updating

Spotify version - 8.7.54.403

Device model and - TCL SE 20

OS version - Android 11

TCL UI version - v3.0.2BEC

Re: Can't post songs on my story

letheanx — Fri, 05 Aug 2022 21:24:42 GMT

This just got fixed for me!