Group session syncing

jedirandom — Mon, 12 Dec 2022 06:20:23 GMT

Group session audio is always off by around a second or two which is annoying when trying to sing along with friends in a call.

This could be fixed by adding the ability to delay one's audio to match who ever has the most delayed audio, or to be able to sync the audio on the client side to keep the audio playing at the same time for all users.

Re: Group session syncing

Lyubka — Tue, 13 Dec 2022 15:33:45 GMT

Hey @jedirandom,

Thanks for reaching out here in the Community! We moved your post from the Ideas board to the help boards as its content fits better here.

The purpose of group session is already designed so multiple users can listen at the same time. There are also external factors outside of our control that might sometimes cause the playback not to be 100% synced. Below are few possible reasons as to why syncing might be off. Note that you should take into account all of them when starting group session.

Connectivity issues (if the connection of one of the members is not the best, the bug that you've explained can happen).
Device performance (sometimes cached files can interfere with the app's performance on your device - head here to see how to clear them).
Content availability (if you're on different markets).
Listening through Bluetooth devices ( it's expected for Bluetooth devices to have a small delay because of the way the data is transmitted. This doesn't happen if you use a device connected to an Aux chord.)

On another note, you're saying that you're experiencing this issue during a call. If this is a google call/skype or any other service that offer this, it's also worth mentioning that these services might also have small delays from their end.

Hope this clears things up,

Cheers!

topic Group session syncing in Other (Podcasts, Partners, etc.)

Group session syncing

Re: Group session syncing