topic Re: Data Delay in Other (Podcasts, Partners, etc.)

Data Delay

Sillyman987 — Sat, 14 Jan 2023 14:21:41 GMT

Hello everybody! I have a podcast on Spotify and I noticed that over the past few days that it say's that there is a data delay. Normally that wouldn't be a problem, but my analytics haven't updated in three days. Is it a problem on my end or is anyone else having the same issue?

Re: Data Delay

CarolineCariboo — Sun, 15 Jan 2023 11:58:24 GMT

I logged into Spotify as my stats looked very low and yes it did say data delay

Re: Data Delay

Rainidrops — Sun, 15 Jan 2023 17:37:08 GMT

I have got the same issue, you are not alone. I will wait until tomorrow and then we see.

Re: Data Delay

SleepyScriptures — Sun, 15 Jan 2023 20:04:59 GMT

Yes - three days and counting. No data updates.

Re: Data Delay

Finlay1 — Mon, 16 Jan 2023 10:15:03 GMT

Has anyone's updated today? Mine's also not showing any plays since last Thursday.

Re: Data Delay

paulinaM1 — Mon, 16 Jan 2023 10:33:27 GMT

For me the same. Just a few plays per day in Achor.fm

Re: Data Delay

MeisMarqo — Tue, 17 Jan 2023 08:00:14 GMT

Same here, already 5 days and no data available on my latest episode. Is there a rough estimate of when the issue will be solved?

Re: Data Delay

Finlay1 — Tue, 17 Jan 2023 08:30:39 GMT

The only thing I've found is this tweet: https://twitter.com/emmasthing/status/1614721989909807104, hopefully it's true!

Re: Data Delay

asam0701 — Wed, 18 Jan 2023 02:17:07 GMT

Mine published 3 days ago, but it showed zero play on Spotify (which is kinda weird because my 60% of my listeners came from Spotify). Although it is due to data delay, but it's quite sad when i look at the numbers.

Re: Data Delay

paulinaM1 — Wed, 18 Jan 2023 09:35:18 GMT

this tweet doesn`t exist apparently 😞

Re: Data Delay

Finlay1 — Wed, 18 Jan 2023 09:54:51 GMT

I also got this reply from Anchor when I DM'd them on Twitter:

Re: Data Delay

paulinaM1 — Wed, 18 Jan 2023 10:00:20 GMT

I got the same 😄 Twice 😄

Re: Data Delay

Alex — Thu, 19 Jan 2023 10:43:30 GMT

Hi folks,

Thanks for flagging this with the Community!

It's best you reach out directly to our Podcaster support team here. They should be able to give you more info why this is happening and what can be done.

Hope this helps.