topic Re: Web player error: Device not found in Other (Podcasts, Partners, etc.)

Web player error: Device not found

mantou132 — Sun, 30 Aug 2020 10:44:52 GMT

I use web player to listen to songs

After pausing and leaving the computer for a period of time (a few hours), when I return to the computer again, I cannot continue playing music

Devtools shows error:

POST https://guc-spclient.spotify.com/connect-state/v1/player/command/from/xxx 404

{"error_type":"DEVICE_NOT_FOUND","message":"Device not found"}

Re: Web player error: Device not found

Mario — Mon, 28 Sep 2020 15:51:40 GMT

Hey @mantou132,

We really appreciate you sharing this here in the Community!

We hope you don’t mind us replying now as we just stumbled upon this thread.

Just to confirm, are you still experiencing this? If so, we’d recommend trying clearing your browser's cache and cookies as well as restarting your browser. There are more steps you can try if this doesn't do the trick and you'll find them here (under Not working?).

Keep us posted! We’ll be happy to help further, just give us a shout 🙂

Re: Web player error: Device not found

mantou132 — Fri, 02 Oct 2020 07:28:44 GMT

I haven't found this error recently

Re: Web player error: Device not found

natoehv — Thu, 19 Jan 2023 12:21:08 GMT

Hi Mario!, I'm having the same issue, it is resolved when I reload my web player, but it's annoying because I've installed the web player through chrome apps (very cool feature), and whenever I put my laptop to sleep I have to reload the Spotify player 😞