video podcast are downloaded as audio only

Ancao3o — Fri, 14 Apr 2023 15:54:07 GMT

Plan

Premium

Country

Germany

Device

Samsung galaxy A-33, PC

Operating System

Android , Windows 10

My Question or Issue

On my first day using the app on the phone, I could watch Drew Afualo's podcast with video, but after downloading and deleting it, there is no video. In settings "Download audio only" and "Stream audio only" are off
When I tried to watch it on Chrome, I clicked "show video'' and it showed me in the blue bubble "video podcast are downloaded as audio only"

Re: video podcast are downloaded as audio only

MihailY — Sun, 16 Apr 2023 12:17:50 GMT

Hey @Ancao3o,

Thanks for reaching out.

As a first step, can you please try clean reinstalling the app on your phone and disabling the two settings again? If the issue persists, please check if the same thing happens in the desktop app.

Looking forward to your reply.

topic Re: video podcast are downloaded as audio only in Other (Podcasts, Partners, etc.)

video podcast are downloaded as audio only

Re: video podcast are downloaded as audio only