topic Re: "Connect to a Device" ALL GRAY in Other (Podcasts, Partners, etc.)

"Connect to a Device" ALL GRAY

Alfser — Sun, 23 Apr 2023 18:18:11 GMT

Premium plan

USA

Device

(Samsung Galaxy 9, Webplayer, Kindle Fire)

Operating System

(Android Oreo, Windows 10)

I can not "connect to a device" on the webplayer - all options are grayed out. When I try it on mobile app, it STRUGGLES - skips on/off between my phone and the device I want. YES, I cleared the cache on all devices, logged out on all devices, rebooted Wifi, etc.

Re: "Connect to a Device" ALL GRAY

Madamesimplifi — Sun, 23 Apr 2023 22:23:16 GMT

Have the same problem since yesterday. Tried different PC browsers (Chrome/Edge) and Macbook Safari and they are all behaving the same way. The "Connect to a device" pops up but the devices are all black in colour but still updates with the device that is playing when selecting from iPhone/iPad which works. When trying to click on any device on the pop up, it selects the icons behind the pop up. Router rebooted, Cached Cleared, all devices powered off/on. See screenshot.

Re: "Connect to a Device" ALL GRAY

Alfser — Mon, 24 Apr 2023 10:41:33 GMT

Thanks, that is the exact same behavior I have here so glad I'm not the only one. Only "event" that seems to have caused it was a Spotify mobile app update on 17th. Browser is FF, it's updated, ad block is off, cache & data cleared, etc. The phone app is super glitchy for me, too

Re: "Connect to a Device" ALL GRAY

Madamesimplifi — Mon, 24 Apr 2023 19:59:01 GMT

Hi - It looks like the issue has resolved itself on my browser this morning.