topic Re: I can't submit an idea in Other (Podcasts, Partners, etc.)

I can't submit an idea

melvillean — Tue, 18 Apr 2023 17:28:15 GMT

I try to submit an idea and it asks me to pick a platform and category. But no matter what I choose, it tells me they can't be found and my idea doesn't get posted. Eventually I get accused of post flooding as I try to find any combo of platforms and categories that will work

I can't post an idea

BabyEcho0_YT — Tue, 18 Apr 2023 19:02:09 GMT

I'm trying to post an idea but it keeps on telling me the labels that i put it as are available and then times me out

Re: I can't submit an idea

AlejaR — Wed, 19 Apr 2023 22:59:25 GMT

Hey folks,

Thanks for posting in the Community.

We really appreciate the time you took to report this to us, since we could replicate the inconvenience. We've gone ahead and passed this info on to the right team. Rest assured, we'll look into it.

Once again, thanks for reporting this to us!

Cheers!

Cant submit idea to forum

killos53 — Wed, 26 Apr 2023 01:43:45 GMT

It keeps telling me "The following labels are not available here: Desktop", no matter what labels i use

Re: Cant submit idea to forum

Prague — Wed, 26 Apr 2023 02:01:17 GMT

A howlin' hello to you, killos53!

It sounds like you are encountering a technical issue with the Spotify forum. The error message you are seeing indicates that the label "Desktop" is not available for the section or category you are trying to submit your idea to.

I suggest trying the following steps:

Check if the category you are trying to submit your idea to is appropriate for your idea. Make sure that you have selected the correct category.
Try using a different label that is more appropriate for the category you are submitting your idea to.
If the issue persists, you can try reaching out to Spotify Support for assistance. They may be able to help you troubleshoot the issue and submit your idea successfully. Message us
If none of the above steps work, you can also try posting your idea on the Spotify Community forum instead. While this forum is not officially monitored by Spotify, it is a community-driven platform where users can share their ideas and feedback.

I'll be barking up the wrong tree without updates!

-Prague the Dog

Re: Cant submit idea to forum

killos53 — Wed, 26 Apr 2023 02:11:10 GMT

The idea is for desktop so there is no more appropriate label

Re: I can't submit an idea

Prague — Wed, 26 Apr 2023 03:01:10 GMT

Howldy

If the idea you're trying to submit is specifically for the desktop version of Spotify, then the "Desktop" label would be the most appropriate label to use. However, if you're still having trouble submitting the idea with the "Desktop" label, there are a few things you can try:

Clear your browser cache and cookies and try submitting the idea again. Sometimes this can help resolve issues with the forum.
Try using a different web browser to access the Spotify Community forum. Sometimes certain browsers can have issues with specific websites.
If the issue persists, you can try reaching out to Spotify support directly for assistance with submitting your idea to the forum. They may be able to help troubleshoot the issue and offer additional guidance.

Let's keep this from going to the dogs, keep me updated!

-Prague the Dog

Re: Cant submit idea to forum

Prague — Wed, 26 Apr 2023 02:48:57 GMT

Yeah I think its bugged right now because its not letting me use labels either. The system is very discouraging, after correcting the requested errors it now thinks I am attempting to "Post Flood" or like spam the community even though it hasn't posted anything. Your post is uncovering a lot for me Killo... ty lol

For me it is impossible to submit an idea due to the labeling system at the moment. 1937 HRs, CA, US.

Floating and tagging your post for more traction.

That puppy,

-Prague

Re: I can't submit an idea

ThePodfather — Wed, 26 Apr 2023 09:28:18 GMT

Hey all, I have removed the requirement to have a label for an Idea whilst we look into this.

Re: I can't submit an idea

coldcav — Fri, 02 Feb 2024 13:31:41 GMT

This is still happening