topic Re: Unhandled Runtime Exception while calling https://api-partner.spotify.com/ads/v2 in Spotify for Developers

Unhandled Runtime Exception while calling https://api-partner.spotify.com/ads/v2

BenanMozalbet — Thu, 14 Sep 2023 08:13:00 GMT

while calling the : https://api-partner.spotify.com/ads/v2/ad_accounts/ad_account_id/aggregate_reports?entity_type=AD&report_start=2023-07-01T00:00:00Z&report_end=2023-07-03T00:00:00Z&fields=CLICKS&granularity=DAY

i got error :

{

"sp_trace_id": "005f5323-7818-4439-a3cb-ce457de08b9f",

"messages": [

"Unhandled Runtime Exception"

]

this worked last week, suddenly it start to fail. need that for migration to new version V2.

Re: Unhandled Runtime Exception while calling https://api-partner.spotify.com/ads/v2

spotifyjosh — Thu, 14 Sep 2023 13:58:04 GMT

Welcome to the Community, @BenanMozalbet. Thanks for the detailed issue report. I would suggest reaching out to the Ads API support team for help with this one. You can find their contact information here: https://developer.spotify.com/documentation/ads-api#support

Re: Unhandled Runtime Exception while calling https://api-partner.spotify.com/ads/v2

patriks_esome — Mon, 18 Sep 2023 11:31:51 GMT

Have you been able to resolve this already? we are having the same issues. Will contact the support aswell

Re: Unhandled Runtime Exception while calling https://api-partner.spotify.com/ads/v2

BenanMozalbet — Tue, 19 Sep 2023 07:24:37 GMT

hii

no not yet, it still fail !

Re: Unhandled Runtime Exception while calling https://api-partner.spotify.com/ads/v2

OksanaS — Wed, 27 Sep 2023 15:01:40 GMT

Hi! I'm also getting this error. Did you guys get any response from **bleep**?

Re: Unhandled Runtime Exception while calling https://api-partner.spotify.com/ads/v2

OksanaS — Wed, 27 Sep 2023 15:06:00 GMT

**bleep** meant Spotify API support email

Re: Unhandled Runtime Exception while calling https://api-partner.spotify.com/ads/v2

jeff_boyardee — Fri, 29 Sep 2023 18:58:39 GMT

The closest i could get to "working" is this, although it changes behavior and is not the exact same query. You must provide entity_ids and entity_ids_type. The query seems redundant but it does not work unless you specify entity type as campaign twice.

curl --request GET \
--url "https://api-partner.spotify.com/ads/v2/ad_accounts/<ad_account_id>/aggregate_reports?fields=CLICKS&entity_type=CAMPAIGN&entity_ids=<campaign_id>&granularity=DAY&entity_ids_type=CAMPAIGN&report_start=2023-09-01T00:00:00Z&report_end=2023-09-02T00:00:00Z" \
--header 'Authorization: Bearer token'