EMAIL CHANGE ADDRESS CHANGE

sdani_rod07 — Thu, 18 Jul 2024 23:54:19 GMT

Plan

Free/Premium

Country

U.S.A

Device

(iPhone 11)

Operating System

(iOS 10.)

My Question or Issue:

Under account when using phone, the email address option appears and will disappear. I need to change my email address because my old one has been deleted from the database (University email) and I forgot my password. My password is needed to join the family plan. However, when I have tried it will state something like an error has occured try again later. Other times, under account, no email address will show, it will show "subcription, free).

Re: EMAIL CHANGE ADDRESS CHANGE

osornios — Fri, 19 Jul 2024 03:03:51 GMT

Hey @sdani_rod07

You should try with a different browser, or open a private window (incognito mode), and see if that does it.

Also, try in a different device (computer, tablet, etc.)

Hope it helps. 🙂

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EMAIL CHANGE ADDRESS CHANGE

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