Spotify Follow Widget no longer functioning properly

Starstew — Thu, 06 May 2021 17:58:55 GMT

I used https://developer.spotify.com/documentation/widgets/generate/follow-button/ to create code to use as a template for embedding "Follow artist on Spotify" buttons on a website. The domain on which the buttons are served from hosts thousands of artists, if that matters.

This functionality used to work, but it has been broken for us for over two weeks.

The problem we're seeing is that the behavior of the button is erratic and differs between browsers. In Chrome, the button doesn't seem to work at all. In Firefox, the button will sometimes work but doesn't properly update the state (e.g. "Following") of the button, which leads to multiple clicks that toggle follow/unfollow to the impatient or confused user.

I get these results in our sites' framework, but also from the developer.spotify.com documentation page.

In Chrome, after clicking "follow", there is no effect on the Spotify account (no follow) and this error is displayed in console:

follow.4bd5448e.js:1 Uncaught Error: Max attempts reached
at Object.executePending (follow.4bd5448e.js:1)
at follow.4bd5448e.js:1
at n._processResponse (follow.4bd5448e.js:1)
at n._receiveMessage (follow.4bd5448e.js:1)
at r (follow.4bd5448e.js:1)

In Firefox, after clicking "follow", the button updates to "following" state, but the artist is not followed on Spotify, and this error is displayed in console:

In Safari on iPhone, after clicking the "follow" button it updates to show "following" state, but the artist is not followed on Spotify.

Re: Spotify Follow Widget no longer functioning properly

ohej — Wed, 12 May 2021 09:12:21 GMT

Thank you for reporting it. I believe the issue has been resolved now, can you confirm?

Re: Spotify Follow Widget no longer functioning properly

Starstew — Wed, 19 May 2021 21:12:31 GMT

The sample on spotify works, but when I use the same code on another site, I still get the "Uncaught Error: Max attempts reached" on the follow js.

Re: Spotify Follow Widget no longer functioning properly

UniteSync — Tue, 01 Jun 2021 10:23:20 GMT

I'm getting same error

Uncaught Error: Max attempts reached at Object.executePending (follow.f398261f.js:1) at follow.f398261f.js:1 at n._processResponse (follow.f398261f.js:1) at n._receiveMessage (follow.f398261f.js:1) at r (follow.f398261f.js:1)

Re: Spotify Follow Widget no longer functioning properly

Artlav — Tue, 27 Jul 2021 13:59:59 GMT

No, seems the issue is still not resolved(

Re: Spotify Follow Widget no longer functioning properly

Starstew — Wed, 11 Aug 2021 13:35:21 GMT

Update: Issue still happening in Chrome, but seems to be resolved in Firefox.

topic Re: Spotify Follow Widget no longer functioning properly in Spotify for Developers

Spotify Follow Widget no longer functioning properly

Re: Spotify Follow Widget no longer functioning properly

Re: Spotify Follow Widget no longer functioning properly

Re: Spotify Follow Widget no longer functioning properly

Re: Spotify Follow Widget no longer functioning properly

Re: Spotify Follow Widget no longer functioning properly